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PhocusWire's in-depth coverage of the airline sector, featuring news, analysis, interviews, research and more on network carriers, low-cost airlines and package charters.

alt="SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing" title="SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing"
News / Online
SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing
By Mitra Sorrells | July 30, 2024
Spurred by SparkToro's recent analysis of search behavior on Google in both the United States and Europe, PhocusWire talked to Fishkin about digital marketing trends and his advice for the travel... Read More
alt="Airline alliances redouble efforts to make multicarrier itineraries seamless" title="Airline alliances redouble efforts to make multicarrier itineraries seamless"
News / Distribution
Airline alliances redouble efforts to make multicarrier itineraries seamless
By Robert Silk - Travel Weekly | July 29, 2024
As the three major alliances have reached something close to global coverage, using technology to facilitate seamless, multicarrier journeys has become a priority. Read More
alt="PhocusWire's weekly travel tech news briefs: Traxo, Mews, Guestline and more" title="PhocusWire's weekly travel tech news briefs: Traxo, Mews, Guestline and more"
News / Online
PhocusWire's weekly travel tech news briefs: Traxo, Mews, Guestline and more
By PhocusWire | July 26, 2024
 Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More
alt="In the wake of CrowdStrike, how tech can shape travel crisis planning" title="In the wake of CrowdStrike, how tech can shape travel crisis planning"
News / Technology
In the wake of CrowdStrike, how tech can shape travel crisis planning
By Morgan Hines | July 26, 2024
On the heels of last week’s CrowdStrike outage, the question of how to manage mass delays and cancellations along with what crisis management’s future may look like is only more critical. Read More
alt="The importance of “small wins” in developing a long-term AI strategy" title="The importance of “small wins” in developing a long-term AI strategy"
News / Technology
The importance of “small wins” in developing a long-term AI strategy
By Mitra Sorrells | July 25, 2024
Agent Studio's Cesc Vilanova and Acai Travel's Riky Vittoria - two people who have been developing artificial intelligence solutions for year - offer advice on how to employ the technology. Read More
alt="Report: Travel fintech - Monetizing the new era of customer care" title="Report: Travel fintech - Monetizing the new era of customer care"
From Our Partners / Technology
Report: Travel fintech - Monetizing the new era of customer care
By Cathy Walsh | July 24, 2024
In this exclusive report from PhocusWire and HTS, find out how fintech products that address pain points around disruptions and flexibility can serve travelers while also generating incremental revenue... Read More
alt="Delta apologizes, DOT opens investigation into flight disruptions" title="Delta apologizes, DOT opens investigation into flight disruptions"
News / Technology
Delta apologizes, DOT opens investigation into flight disruptions
By Morgan Hines | July 23, 2024
The airline is “painfully aware” of its slow comeback after Friday’s global IT outage, Delta president Glen Hauenstein said at GBTA, noting that the airline anticipates to be fully recovered toward the... Read More
alt="MakeMyTrip first quarter driven by robust travel demand" title="MakeMyTrip first quarter driven by robust travel demand"
News / Online
MakeMyTrip first quarter driven by robust travel demand
By Linda Fox | July 23, 2024
MakeMyTrip group CEO Rajesh Magow said "multiple macroeconomic drivers," including government investment in travel infrastructure and rising disposable income, had contributed to gains in all segments... Read More
alt="Google no longer removing third-party cookies, new Chrome experience planned" title="Google no longer removing third-party cookies, new Chrome experience planned"
News / Technology
Google no longer removing third-party cookies, new Chrome experience planned
By Linda Fox | July 23, 2024
Travel brands and other e-commerce sellers have been focused on developing first-party data strategies since Google first announced it would put an end to third-party cookies in 2020. Read More
alt="GBTA predicts business travel spending will hit a record this year, surpass $2T in 2028" title="GBTA predicts business travel spending will hit a record this year, surpass $2T in 2028"
News / Online
GBTA predicts business travel spending will hit a record this year, surpass $2T in 2028
By Morgan Hines | July 23, 2024
As the Global Business Travel Association's Convention 2024 opened in Atlanta, the organization released its annual outlook report, which predicts steady growth through 2028. Read More
alt="Tripstax, FCM Travel, Accelya, Spotnana and more corporate travel news from GBTA 2024" title="Tripstax, FCM Travel, Accelya, Spotnana and more corporate travel news from GBTA 2024"
News / Online
Tripstax, FCM Travel, Accelya, Spotnana and more corporate travel news from GBTA 2024
By Mileva Sapic | July 22, 2024
Dozens of corporate travel technology suppliers released new and updated products on the first day of the Global Business Travel Association's Convention 2024 in Atlanta. Read More
alt="The CrowdStrike outage was a wake-up call for the travel industry – here’s how it should respond" title="The CrowdStrike outage was a wake-up call for the travel industry – here’s how it should respond"
Opinion / Technology
The CrowdStrike outage was a wake-up call for the travel industry – here’s how it should respond
By Fritz Oberhummer - Intellias | July 22, 2024
Fritz Oberhummer of Intellias explains how embedded artificial intelligence can help the travel industry build resilience and ensure seamless operations when the next system failure occurs.   Read More
alt="U.S. Court rules against Booking.com in Ryanair screen-scraping lawsuit" title="U.S. Court rules against Booking.com in Ryanair screen-scraping lawsuit"
News / Distribution
U.S. Court rules against Booking.com in Ryanair screen-scraping lawsuit
By Mitra Sorrells | July 19, 2024
The jury in Delaware District Court also dismissed all of Booking.com's counterclaims against Ryanair, which included claims for defamation, unfair competition and deceptive trade practices. Read More
alt="Could Amazon become a major player in travel?" title="Could Amazon become a major player in travel?"
News / Online
Could Amazon become a major player in travel?
By Morgan Hines | July 19, 2024
There has been speculation for years about how and when Amazon might enter the travel sphere - and if it would be successful in that kind of venture. Amazon's Prime Day travel deals beg the question... Read More
alt="Global IT incident grounds major airlines" title="Global IT incident grounds major airlines"
News / Technology
Global IT incident grounds major airlines
By Linda Fox | July 19, 2024
Major airlines and airports including American, United, Delta and KLM were affected by a global IT outage Friday with some having to ground flights. Read More
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