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Technology
5 signs a hotel tech stack is outdated
By Jose Canelos - Amadeus Hospitality
|
April 23, 2024
Technology upgrades are proving to be top of mind this year, as hoteliers using legacy software or those with major gaps in functionality are increasingly worried about being outperformed.
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News
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Technology
Riskline, Travlr ID link to bolster travel safety
By Morgan Hines
|
April 18, 2024
Riskline and Travlr ID are partnering to offer real-time risk intelligence for travelers.
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News
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Technology
Travel companies navigate changes to Google’s search function
By Morgan Hines
|
April 18, 2024
Some travel companies have seen changes in search results following Google’s latest update, which addresses in part “low quality AI-generated content that’s designed to attract clicks.”
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News
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Technology
Trip.com Group’s Trip.Biz launches business travel booking app
By Morgan Hines
|
April 15, 2024
Trip.Biz, a digital travel management company, aims to revolutionize the organization of business travel.
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News
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Technology
Southwest Airlines' CIO on plans for its $1.7B technology investment
By Linda Fox
|
April 8, 2024
Southwest Airlines SVP of technology and chief information officer Lauren Woods discusses the carrier's approach to its tech investments, disruption and modernization through cloud and AI.
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News
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Technology
How generative AI is impacting revenue management for hotels
By Morgan Hines
|
April 4, 2024
Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue.
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News
/
Technology
The rise of AI: Redefining property management systems for a digital age
By Morgan Hines
|
March 21, 2024
Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services?
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News
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Online
Accor’s Maud Bailly on how AI can enhance the luxury hotel experience
By Mitra Sorrells
|
March 8, 2024
Especially in the luxury sector, Accor's Maud Bailly said, “digital is an enabler” for hotel staff to create an enhanced, more emotional connection with guests.
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Interview
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Technology
CEO Spotlight: Jacob Messina of Stayntouch
By Mitra Sorrells
|
March 4, 2024
Prior to becoming CEO in April 2023, Messina had been SVP of technology and innovation at MCR Hotels, the third-largest hotel operator in the United States and the parent company of Stayntouch.
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Opinion
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Online
Next-gen customer service for hospitality: Balance high-touch, high-tech
By Dr. Ori Faran - Callvu
|
February 16, 2024
Great personal service still matters in hospitality, but as consumers – especially younger ones – demand more self-service options, hotels also need outstanding digital options.
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News
/
Online
Project 3 Mobility raises €100M
By Morgan Hines
|
February 8, 2024
Autonomous mobility as a service platform Project 3 Mobility closes its Series A round as it works on urban mobility systems.
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News
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Startups
Joyned receives $8M in funding
By Morgan Hines
|
January 31, 2024
Joyned enables online travel agencies, hotels and other booking sites to offer group travel planning and booking on their websites, to create a seamless and collaborative booking process.
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News
/
Technology
Record online direct bookings are driving innovation in hospitality, survey finds
By Morgan Hines & Derek Catron
|
January 11, 2024
The hotel industry is making strides when it comes to digitalization, but there's still plenty of room to grow, according to a recent report from H2c.
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News
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Startups
AI-powered travel content platform Lokalee raises $5.6M
By Morgan Hines
|
January 9, 2024
Lokalee plans to accelerate its product development and its expansion into European markets with the new funding.
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Interview
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Startups
VisaHQ - Launch pitch at The Phocuswright Conference 2023
By PhocusWire
|
January 5, 2024
VisaHQ provides passport and visa services, allowing users to apply for visas for "virtually any country" online.
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Marriott CEO on shifting loyalty from transactional to emotional
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The dream of a travel one-stop-shop: what comes next?
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Point.me secures $15M to expand travel rewards search platform
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Expedia Group expands Travel Shops to brand, celebrity, media partners
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“Founder mode” or "manager mode"? Travel execs weigh in on leadership styles
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The Phocuswright Conference 2024
The Phocuswright Conference 2024
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Snowflake expands its data cloud platform with capabilities tailored for travel
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How digitalization and consolidation will fuel growth in global cruise distribution
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