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generative AI

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

alt="Expedia Group’s next chapter – “Back to growth”" title="Expedia Group’s next chapter – “Back to growth”"
News / Online
Expedia Group’s next chapter – “Back to growth”
By Mitra Sorrells | June 24, 2024
Expedia Group's chief commercial officer and president of travel partners and media, Greg Schulze, explained the company's plans to fuel growth during a session at Phocuswright Europe. Read More
alt="TOMIS acquires tour operator tech provider Yonder" title="TOMIS acquires tour operator tech provider Yonder"
News / Startups
TOMIS acquires tour operator tech provider Yonder
By Mitra Sorrells | June 20, 2024
TOMIS said the acquisition reinforces its commitment to provide the latest generative artificial intelligence tools and data-driven marketing solutions for tour operators around the world. Read More
alt="STARTUP STAGE: Welcome Compass provides personalized guest guidebooks at scale" title="STARTUP STAGE: Welcome Compass provides personalized guest guidebooks at scale"
Interview / Startups
STARTUP STAGE: Welcome Compass provides personalized guest guidebooks at scale
By Morgan Hines | June 20, 2024
Welcome Compass uses artificial intelligence to generate a personalized digital guide for guests that can include house rules, local recommendations, check-in/check-out instructions and more. Read More
alt="Travel investment analysis shows shifts in funding, opportunities for innovation" title="Travel investment analysis shows shifts in funding, opportunities for innovation"
News / Online
Travel investment analysis shows shifts in funding, opportunities for innovation
By Morgan Hines | June 20, 2024
F-Prime Capital partner Gaurav Tuli and Lufthansa Innovation Hub analyst Anna Schneider share their take on innovation and funding across the global travel industry, with additional perspective from a... Read More
alt="Sabre Hospitality deploys first generative AI tool" title="Sabre Hospitality deploys first generative AI tool"
News / Technology
Sabre Hospitality deploys first generative AI tool
By Linda Fox | June 18, 2024
SynXis Concierge.AI will initially be used by Sabre’s customer care and delivery team to improve the serve it provides the company's hotel customers. Read More
alt="No big bang for generative AI in corporate travel yet" title="No big bang for generative AI in corporate travel yet"
News / Technology
No big bang for generative AI in corporate travel yet
By Linda Fox | June 18, 2024
On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives on the progress of artificial intelligence in the past year. Read More
alt="How sustainable travel companies are helping consumers, brands understand certification" title="How sustainable travel companies are helping consumers, brands understand certification"
News / Online
How sustainable travel companies are helping consumers, brands understand certification
By Morgan Hines | June 14, 2024
James Lever of Weeva and Sally Davey of Travalyst talk about sustainability sensibilities in the PhocusWire studio at Phocuswright Europe. Read More
alt="Viator's origin story - a tale of a prince and a girl from Tasmania" title="Viator's origin story - a tale of a prince and a girl from Tasmania"
News / Startups
Viator's origin story - a tale of a prince and a girl from Tasmania
By Linda Fox | June 14, 2024
Viator founder Rod Cuthbert shared the Phocuswright Europe 2024 Center Stage with Thayer Ventures' Chris Hemmeter to discuss how the tours and activities company came to be, selling it to Tripadvisor... Read More
alt="AI, personalization and data analytics: A deep dive into hospitality investment trends" title="AI, personalization and data analytics: A deep dive into hospitality investment trends"
From Our Partners / Technology
AI, personalization and data analytics: A deep dive into hospitality investment trends
By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 12, 2024
Hospitality providers can see huge potential for a more engaging customer experience as well as significant growth if they effectively prioritize their technology investment strategies now.  Read More
alt="Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better" title="Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better"
News / Technology
Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better
By D.J. Catron | June 12, 2024
At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry.   Read More
alt="As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz" title="As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz"
News / Technology
As Phocuswright Europe kicks off, travel experts weigh in on the AI buzz
By PhocusWire | June 11, 2024
When 500 travel insiders gather, you don’t need a chatbot to predict lots of conversation about generative AI.   Read More
alt="How generative AI can tackle “information overload” and empower travelers" title="How generative AI can tackle “information overload” and empower travelers"
Opinion / Technology
How generative AI can tackle “information overload” and empower travelers
By Emily Weiss - Accenture | June 7, 2024
The future of travel is bright, and as travelers are bombarded with an overwhelming amount of information on planning their trips, GenAI is the key to unlocking the sector's full potential. Read More
alt="How travel brands are prioritizing group travel planning" title="How travel brands are prioritizing group travel planning"
News / Technology
How travel brands are prioritizing group travel planning
By Morgan Hines | June 6, 2024
Expedia Group, Airbnb, Mindtrip and many other companies are looking to simplify group travel planning. Read More
alt="Crafting a connected traveler strategy through omnichannel personalization" title="Crafting a connected traveler strategy through omnichannel personalization"
From Our Partners / Online
Crafting a connected traveler strategy through omnichannel personalization
By Michelle Bruno | June 4, 2024
Travel brands seeking to evolve their customer relationships should begin by assessing their existing infrastructure and considering the needs of end users, agents and other travel partners. Read More
alt="From security to cloud, 4 tech insights from hospitality execs" title="From security to cloud, 4 tech insights from hospitality execs"
News / Technology
From security to cloud, 4 tech insights from hospitality execs
By Linda Fox | June 3, 2024
Executives from across the hospitality industry discuss how new and old technologies are helping and hindering the sector. Read More
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