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alt="Southwest Airlines' CIO on plans for its $1.7B technology investment" title="Southwest Airlines' CIO on plans for its $1.7B technology investment"
News / Technology
Southwest Airlines' CIO on plans for its $1.7B technology investment
By Linda Fox | April 8, 2024
Southwest Airlines SVP of technology and chief information officer Lauren Woods discusses the carrier's approach to its tech investments, disruption and modernization through cloud and AI. Read More
alt="How generative AI is impacting revenue management for hotels" title="How generative AI is impacting revenue management for hotels"
News / Technology
How generative AI is impacting revenue management for hotels
By Morgan Hines | April 4, 2024
 Predictions vary, but generally experts agree generative artificial intelligence - and AI more broadly - will greatly improve the ability of hotels to drive revenue. Read More
alt="Dutch startup Stippl announces funding, plans to use generative AI" title="Dutch startup Stippl announces funding, plans to use generative AI"
News / Startups
Dutch startup Stippl announces funding, plans to use generative AI
By Morgan Hines | April 2, 2024
“All-in-one” travel platform Stippl has received €575,000 in funding as it plans its expansion. Read More
alt="The 3 AI fintech trends shaping travel in 2024" title="The 3 AI fintech trends shaping travel in 2024"
Opinion / Technology
The 3 AI fintech trends shaping travel in 2024
By David Doctor - Outpayce from Amadeus | March 29, 2024
Outpayce CEO David Doctor looks at how machine learning and AI are impacting travel payments. Read More
alt="Is the travel industry keeping up with emerging tech?" title="Is the travel industry keeping up with emerging tech?"
News / Technology
Is the travel industry keeping up with emerging tech?
By Markus Schreyer - Phocuswright | March 26, 2024
While the travel sector has invested significantly in startups, the scale and diversity of investment appear to be less extensive compared with other industries.   Read More
alt="The rise of AI: Redefining property management systems for a digital age" title="The rise of AI: Redefining property management systems for a digital age"
News / Technology
The rise of AI: Redefining property management systems for a digital age
By Morgan Hines | March 21, 2024
Some experts see generative AI leading to big changes in property management systems. Will this technology limit the human touch in hospitality? Or create more time for guest services?   Read More
alt="How personalized videos at scale are connecting travel brands with customers" title="How personalized videos at scale are connecting travel brands with customers"
News / Technology
How personalized videos at scale are connecting travel brands with customers
By Morgan Hines | March 19, 2024
Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More
alt="Travel companies expect "moderate to aggressive" tech investment increase in 2024" title="Travel companies expect "moderate to aggressive" tech investment increase in 2024"
News / Technology
Travel companies expect "moderate to aggressive" tech investment increase in 2024
By Linda Fox | March 14, 2024
New research identified machine learning, data analytics and digital payments as the tecnology priorities for travel companies this year. Read More
alt="Tripadvisor Plus is shutting down after three years" title="Tripadvisor Plus is shutting down after three years"
News / Online
Tripadvisor Plus is shutting down after three years
By Morgan Hines | March 1, 2024
In remarks at the Phocuswright Conference in November, Tripadvisor CEO Matt Goldberg said the company would focus on the benefits of free membership versus trying to build the paid subscription program. Read More
alt="AI check-in: MakeMyTrip sees conversion boost from AI implementations" title="AI check-in: MakeMyTrip sees conversion boost from AI implementations"
News / Technology
AI check-in: MakeMyTrip sees conversion boost from AI implementations
By Morgan Hines | February 22, 2024
MakeMyTrip group chief technology officer Sanjay Mohan discusses what the company is learning - and the business impacts - from its artificial intelligence strategy. Read More
alt="Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform" title="Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform"
News / Technology
Generative AI check-in: HomeToGo on integrating artificial intelligence across its platform
By Morgan Hines | February 13, 2024
PhocusWire is checking in with travel companies that were early adopters of generative artificial intelligence around a year after brands began implementing the technology.  Read More
alt="Jeff Katz is shutting down Journera, his startup that tried to create a connected trip" title="Jeff Katz is shutting down Journera, his startup that tried to create a connected trip"
News / Startups
Jeff Katz is shutting down Journera, his startup that tried to create a connected trip
By Mitra Sorrells | February 8, 2024
The founder of Orbitz created Journera in 2016 with the goal of creating a secure, real-time data exchange for creating more seamless travel journeys. Read More
alt="Travel early adopters share lessons after year with generative AI" title="Travel early adopters share lessons after year with generative AI"
News / Technology
Travel early adopters share lessons after year with generative AI
By Derek Catron | February 7, 2024
PhocusWire is checking in with some of travel's early adopters in using generative artificial intelligence, beginning with three startups, to find out what they have learned from their first year of... Read More
alt="Phocuswright’s 2024 guide to travel innovation and tech" title="Phocuswright’s 2024 guide to travel innovation and tech"
News / Technology
Phocuswright’s 2024 guide to travel innovation and tech
By Phocuswright Research | February 5, 2024
The Phocuswright report from a team of researchers looks at the most significant innovation trends in travel technology and distribution for 2024 and beyond.   Read More
alt="CEO Spotlight - Peter Kern of Expedia Group" title="CEO Spotlight - Peter Kern of Expedia Group"
News / Online
CEO Spotlight - Peter Kern of Expedia Group
By Mitra Sorrells | January 29, 2024
In a discussion last week at the ALIS event, Expedia Group CEO Peter Kern covers a range of topics including generative AI, next steps for One Key, customer acquisition strategies, global growth and... Read More
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