Telephony

 alt="VIDEO: Travel planning with digital assistants"  title="VIDEO: Travel planning with digital assistants"
News / Technology
VIDEO: Travel planning with digital assistants
By PhocusWire | June 18, 2018
Digital assistants in travel are not an entirely new form of technology - moreover, just another layer that builds on the shift to digital and, especially, mobile. Read More
 alt="The state of the computer reservation system nation"  title="The state of the computer reservation system nation"
News / Technology
The state of the computer reservation system nation
By Kevin May | March 20, 2018
A major new study has shown how hotel chains are using technology to capture bookings, at the same time as illustrating how they want the ecosystem to evolve. Read More
 alt="PhocusWire Forecast 2018: Call Centers and Mobile AR"  title="PhocusWire Forecast 2018: Call Centers and Mobile AR"
News / Technology
PhocusWire Forecast 2018: Call Centers and Mobile AR
By PhocusWire | December 20, 2017
Technologies at the opposite end of the spectrum - but important considerations for any travel brand as they embark on the next 12 months. Read More