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alt="Trip.com's Wei: It's the golden age for product leaders in travel" title="Trip.com's Wei: It's the golden age for product leaders in travel"
News / Technology
Trip.com's Wei: It's the golden age for product leaders in travel
By Yeoh Siew Hoon – Web In Travel | August 27, 2024
The founder of Trip.com's TripGenie discusses what makes her AI travel assistant different from others. Read More
alt="Trip.com Group highlights revolutionary powers of AI" title="Trip.com Group highlights revolutionary powers of AI"
News / Online
Trip.com Group highlights revolutionary powers of AI
By Linda Fox | August 27, 2024
Trip.com Group continues to implement artificial intelligence across operations from customer service to Copilot in engineering and AI tools, such as the curated lists launched in June, to boost the... Read More
alt="IATA aims to improve airline communication on interline bags" title="IATA aims to improve airline communication on interline bags"
News / Online
IATA aims to improve airline communication on interline bags
By Robert Silk - Travel Weekly | August 26, 2024
A new IATA initiative will help airlines better communicate with one another and with airports as they deliver checked bags across interline itineraries. Read More
alt="MultiOn targets travel use cases for its AI agent" title="MultiOn targets travel use cases for its AI agent"
News / Technology
MultiOn targets travel use cases for its AI agent
By Mitra Sorrells | August 26, 2024
Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from OpenAI, MultiOn is rapidly developing its AI agent technology for travel and other applications. Read More
alt="More DMOs are using AI to power visitor engagement" title="More DMOs are using AI to power visitor engagement"
News / Technology
More DMOs are using AI to power visitor engagement
By Morgan Hines | August 23, 2024
Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors. Read More
alt="Is the multi-day tour industry ready for digital transformation?" title="Is the multi-day tour industry ready for digital transformation?"
Opinion / Online
Is the multi-day tour industry ready for digital transformation?
By Ragnar Fjolnisson - Kaptio | August 23, 2024
Ragnar Fjölnisson, founder of Kaptio, writes that by fully embracing digital transformation, multi-day tour operators can enhance customer satisfaction, drive economic growth and contribute to a more... Read More
alt="Travel social content sways some consumers more than others" title="Travel social content sways some consumers more than others"
News / Online
Travel social content sways some consumers more than others
By Linda Fox | August 23, 2024
Converting looks and likes on social media to actual bookings is a challenge for travel marketers, but Phocuswright research has interesting insights on those consumers most likely to convert. Read More
alt="Agilysys acquires spa management software solution Book4Time for $150M" title="Agilysys acquires spa management software solution Book4Time for $150M"
News / Online
Agilysys acquires spa management software solution Book4Time for $150M
By Mileva Sapic | August 22, 2024
Canada-based Book4Time offers spa management software and ancillary revenue for hotels, resorts and other types of properties in more than 100 countries worldwide.  Read More
alt="Steve Singh's latest business travel startup lands $6M for AI agent" title="Steve Singh's latest business travel startup lands $6M for AI agent"
News / Startups
Steve Singh's latest business travel startup lands $6M for AI agent
By Linda Fox | August 22, 2024
Singh will serve as executive chairman of Otto, which is creating an AI-powered travel assistant to plan, book and support business travelers during a trip. Read More
alt="Canary Technologies brings guest management system to BWH Hotels" title="Canary Technologies brings guest management system to BWH Hotels"
News / Technology
Canary Technologies brings guest management system to BWH Hotels
By Linda Fox | August 22, 2024
The partnership between BWH Hotels and Canary Technologies will enable the hotel company to increase revenue and engage with guests across multiple touchpoints.   Read More
alt="Besty AI lands $1.5M to drive guest communications platform forward" title="Besty AI lands $1.5M to drive guest communications platform forward"
News / Startups
Besty AI lands $1.5M to drive guest communications platform forward
By Linda Fox | August 22, 2024
The funds will be used for further growth with plans to enhance platform and double the size of the team in the next few months. Read More
alt="Hospitality retailing tech looks to fulfill “ultimate guest experience”" title="Hospitality retailing tech looks to fulfill “ultimate guest experience”"
News / Technology
Hospitality retailing tech looks to fulfill “ultimate guest experience”
By D.J. Catron | August 22, 2024
The combination of new technology and deep data resources is opening opportunities for hoteliers to digitally offer concierge-like recommendations and bookings of a wide variety of products and... Read More
alt="Klook taps TikTok for experiences booking via social app" title="Klook taps TikTok for experiences booking via social app"
News / Distribution
Klook taps TikTok for experiences booking via social app
By Linda Fox | August 21, 2024
The move is part of the Asia-based company's drive to attract Gen Z and millennial travelers.   Read More
alt="Hostfully unveils AI messaging function" title="Hostfully unveils AI messaging function"
News / Technology
Hostfully unveils AI messaging function
By Morgan Hines | August 21, 2024
The tool, announced Wednesday, is meant to cut down the time property managers use to address guest inquiries. Read More
alt="STARTUP STAGE: JrnyOn empowers creators to travel with their audiences" title="STARTUP STAGE: JrnyOn empowers creators to travel with their audiences"
Interview / Startups
STARTUP STAGE: JrnyOn empowers creators to travel with their audiences
By Mileva Sapic | August 20, 2024
JrnyOn empowers creators to travel with their audiences without the logistical burden and provide customers with a seamless experience from beginning to end. Read More
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