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PhocusWire's in-depth coverage of airports, featuring news, analysis, interviews, research and more on airport facilities, their use of technology, passenger experience and relationships with airlines.

alt="Could Amazon become a major player in travel?" title="Could Amazon become a major player in travel?"
News / Online
Could Amazon become a major player in travel?
By Morgan Hines | July 19, 2024
There has been speculation for years about how and when Amazon might enter the travel sphere - and if it would be successful in that kind of venture. Amazon's Prime Day travel deals beg the question... Read More
alt="Global IT incident grounds major airlines" title="Global IT incident grounds major airlines"
News / Technology
Global IT incident grounds major airlines
By Linda Fox | July 19, 2024
Major airlines and airports including American, United, Delta and KLM were affected by a global IT outage Friday with some having to ground flights. Read More
alt="How verifiable credentials and digital wallets will transform travel" title="How verifiable credentials and digital wallets will transform travel"
News / Technology
How verifiable credentials and digital wallets will transform travel
By Mitra Sorrells | July 16, 2024
Experts working in the world of verifiable credentials and digital wallets explain the fast pace of development and the inevitable changes that will be coming for the travel experience.   Read More
alt="U.S. Department of Homeland Security selects startups to develop digital identity credentials" title="U.S. Department of Homeland Security selects startups to develop digital identity credentials"
News / Technology
U.S. Department of Homeland Security selects startups to develop digital identity credentials
By Mitra Sorrells | July 10, 2024
The selection of six startups is the next step in the DHS's work to create privacy-enhanced digital wallets for travel and immigration. Meanwhile, similar efforts are progressing in Europe. Read More
alt="How airlines are evolving their operations with generative AI" title="How airlines are evolving their operations with generative AI"
News / Technology
How airlines are evolving their operations with generative AI
By Morgan Hines | July 9, 2024
Generative artificial intelligence could be a game-changing technology when it comes to simplifying the complicated operations of running an airline. Read More
alt="What does a changing technology landscape mean for travelers, today?" title="What does a changing technology landscape mean for travelers, today?"
From Our Partners / Technology
What does a changing technology landscape mean for travelers, today?
By Sylvain Roy - Amadeus | June 27, 2024
Amadeus looks at what it calls four of the most important evolutions currently taking place in the travel technology space and the tangible, practical change this is delivering. Read More
alt="How Lufthansa Group is investing in the customer experience" title="How Lufthansa Group is investing in the customer experience"
News / Technology
How Lufthansa Group is investing in the customer experience
By Linda Fox | June 27, 2024
Lufthansa Group's customer experience lead Tamur Goudarzi Pour shares its priorities for the next few months as well as its bigger vision for a PNR-free world. Read More
alt="SITA acquires airline flight operations specialist ASISTIM" title="SITA acquires airline flight operations specialist ASISTIM"
News / Technology
SITA acquires airline flight operations specialist ASISTIM
By Mitra Sorrells | June 20, 2024
SITA said the deal will help airlines of all sizes to outsource part of their operations to enhance efficiency and scalability. Read More
alt="Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds" title="Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds"
News / Online
Majority of LGBTQ+ travelers experience discrimination traveling, Booking.com finds
By Morgan Hines | June 12, 2024
 The research comes as part of Booking.com’s mission to “make it easier for everyone to experience the world.” Read More
alt="Gen Z, millennials less interested in loyalty travel, OAG survey finds" title="Gen Z, millennials less interested in loyalty travel, OAG survey finds"
News / Online
Gen Z, millennials less interested in loyalty travel, OAG survey finds
By Morgan Hines | June 7, 2024
OAG’s North American survey included 2,000 travelers with intent to analyze services including rewards programs and ticket inclusions and how those might be driving purchasing habits. Read More
alt="How travel brands are prioritizing group travel planning" title="How travel brands are prioritizing group travel planning"
News / Technology
How travel brands are prioritizing group travel planning
By Morgan Hines | June 6, 2024
Expedia Group, Airbnb, Mindtrip and many other companies are looking to simplify group travel planning. Read More
alt="Travel paytech company Swiipr raises £6 million" title="Travel paytech company Swiipr raises £6 million"
News / Startups
Travel paytech company Swiipr raises £6 million
By Morgan Hines | May 29, 2024
The new funding is meant to help the company as it seeks to drive growth, particularly in the areas of research and development, artificial intelligence, data analytics and strategy, among others. Read More
alt="How brands are using interactive video to sell travel seamlessly" title="How brands are using interactive video to sell travel seamlessly"
News / Technology
How brands are using interactive video to sell travel seamlessly
By Morgan Hines | May 29, 2024
With interactive video, technology brands are taking the capability further - making booking more seamless for travelers - and marketing more effective for brands. Read More
alt="Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism" title="Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism"
News / Technology
Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism
By Morgan Hines | May 23, 2024
Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation Showcase with Airbnb, Sabre, Booking Holdings and more. Read More
alt="SITA acquires Materna IPS" title="SITA acquires Materna IPS"
News / Technology
SITA acquires Materna IPS
By Morgan Hines | May 21, 2024
 David Lavorel, CEO of SITA, said the acquisition marks “an exciting new era of travel.” Read More
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