Content

News / Online

Nearly two-thirds who use social media for trip planning make a decision based on that content

By Phocuswright Research | June 25, 2024

For travelers who use social media for trip planning, platforms are one of the most popular online resources used for finding trip ideas, second only to general search by a close margin. Read More

Opinion / Distribution

5 ways the airline industry can make dynamic offers succeed

By Rich Kassner - ATPCO | June 21, 2024

Data will help airlines deliver a dynamic offer that's more targeted to customers' preferences and optimized for their businesses. Read More

Interview / Startups

STARTUP STAGE: Welcome Compass provides personalized guest guidebooks at scale

By Morgan Hines | June 20, 2024

Welcome Compass uses artificial intelligence to generate a personalized digital guide for guests that can include house rules, local recommendations, check-in/check-out instructions and more. Read More

News / Technology

Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better

By D.J. Catron | June 12, 2024

At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry. Read More

From Our Partners / Technology

Ahead of the curve: Future-proofing travel programs

By PhocusWire | June 11, 2024

Navan's director of travel management, Ben Custance, explains current challenges and opportunities in business travel management. Read More

News / Distribution

Mystifly launches multisource air selling platform

By Mitra Sorrells | June 11, 2024

Mystifly’s Smart Selling Platform (SSP) delivers source-agnostic air selling, servicing and revenue optimization. Read More

News / Startups

Jyrney and Blacklane partner for business travel ground transport

By Mitra Sorrells | June 5, 2024

The partnership will give Jyrney’s corporate and travel management clients access to Blacklane’s chauffer services in more than 50 countries. Read More

News / Online

With “innovationism” as its new philosophy, Trip.com Group comes roaring back

By Yeoh Siew Hoon - WiT | June 3, 2024

At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA for flights in five years, powered by growth driven by higher-tier members and younger generations. Read More

Opinion / Distribution

What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC

By Jeff Klee - AmTrav | May 30, 2024

One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in... Read More

News / Technology

7 GenAI use cases for consumer travel and internal operations

By Phocuswright Research | May 29, 2024

As generative AI technologies evolve, the travel sector is poised to see significant changes in how services are marketed, sold and managed, making it crucial for companies to stay informed and adaptive... Read More

From Our Partners / Online

Less is much more: The power of real curation in tours and activities

By Enrique Espinel - Civitatis | May 28, 2024

While increased options can lead to objectively better results, it can also cause anxiety, indecision and dissatisfaction for travelers. Read More

Interview / Online

CEO Spotlight: Ariane Gorin of Expedia Group

By Mitra Sorrells | May 23, 2024

As Gorin moves into the CEO role at Expedia Group, she shares her thoughts on AI, social commerce, the B2B business, Vrbo and OneKey, as well as opinions on Airbnb and the TikTok ban. Read More

News / Distribution

Airbnb is removing 5,000 Experiences, canceling future reservations

By Mitra Sorrells | May 18, 2024

Less than one month after its launch of Icons, Airbnb sent an email to tour and experience operators around the world that their listings are being pulled from the platform. Read More

Opinion / Online

How Google’s "gatekeeper" changes in the EU are affecting hotel clicks and bookings

By Javier Delgado - Mirai | May 14, 2024

One day after the European Union added Booking.com to its list of "digital gatekeepers," Mirai's Javier Delgado analyzes the effect of Google's Hotel Ads changes on hotels. Read More

News / Online

Airbnb's Chesky says homes will be just one of “many categories” in its future “solar system”

By Mitra Sorrells | May 8, 2024

Along with details about longer term growth plans, Airbnb CEO Brian Chesky shared details of the company's Q1 growth, including a 60% increase year over year in app downloads in the United States. Read More

Most Popular
Latest Stories