Global travel payment network
UATP reaches 95% of available scheduled airline seat kilometers, giving it a
clear view into the state of travel. The company says its data shows corporate
travel has reached 95% of 2019 volume levels and leisure travel is over 100%.
That’s great news for the
industry – but also puts pressure on airlines to keep service levels high even
as travel volume increases and as technology and consumer preferences rapidly
evolve.
Payments are a key part of
that challenge as a poor digital payment experience can result in lost revenue
and a negative impression of an airline even before the traveler steps onto the
plane.
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UATP president and CEO Ralph Kaiser
says the company is a “bridge” – linking airlines that may have older back-end
systems with more modern payment channels such as PayPal, Alipay and more.
In a discussion in the PhocusWire
studio at Phocuswright Europe, Kaiser discusses the current state of the
industry, growth opportunities for UATP – including its new UATP One payment
service processing solutions – and his outlook for the future.
“Demand is back, and we want
to be smarter, faster, stronger,” he said.
Watch the full discussion
below.