Video: Key trends driving success in hospitality

As the world moves on from the pandemic, there are some clear issues that hoteliers around the world are facing.

And whether in large chain hotels or smaller, independent properties, there are commonalities to the challenges hospitality managers are addressing.

Among them – finding and retaining staff, meeting new and heightened expectations from guests and a desire to innovate to make use of the best technology to drive a great guest experience and, ultimately, more revenue. 

In an interview with PhocusWire editor in chief Mitra Sorrells, Amadeus’ vice president of portfolio management and go-to-market for hospitality, Michael Yeomans, explains how the company is investing in technology to support hoteliers of all types for the long term.

Watch the full discussion below.