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News / Technology

No big bang for generative AI in corporate travel yet

By Linda Fox | June 18, 2024

On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives on the progress of artificial intelligence in the past year. Read More

News / Technology

From security to cloud, 4 tech insights from hospitality execs

By Linda Fox | June 3, 2024

Executives from across the hospitality industry discuss how new and old technologies are helping and hindering the sector. Read More

News / Technology

HomeToGo updates on AI travel assistant Sunny

By Linda Fox | May 22, 2024

HomeToGo has released a beta version of AI Sunny, a step up from its chatbot Sunny, which has been in place for a number of years, as it looks to develop a full travel assistant. Read More

News / Technology

How technology is helping to fuel wellness opportunities for travelers

By Morgan Hines | April 26, 2024

Travel tech leaders focused on wellness have an eye trained on the future - with predictions as to how technology may impact traveler wellness and wellness tourism. Read More

From Our Partners / Technology

5 signs a hotel tech stack is outdated

By Jose Canelos - Amadeus Hospitality | April 23, 2024

Technology upgrades are proving to be top of mind this year, as hoteliers using legacy software or those with major gaps in functionality are increasingly worried about being outperformed. Read More

News / Technology

AI dominates travel industry investment

By Linda Fox | April 22, 2024

Lufthansa Innovation Hub's research arm finds that AI and machine learning represented 65% of investment by the travel industry in recent years. Read More

News / Technology

Travel companies navigate changes to Google’s search function

By Morgan Hines | April 18, 2024

Some travel companies have seen changes in search results following Google’s latest update, which addresses in part “low quality AI-generated content that’s designed to attract clicks.” Read More

News / Technology

How airlines are thinking about technology investment in 2024

By Linda Fox | April 11, 2024

A study from Amadeus reveals 64% of airlines are expecting to spend more on technology in 2024, with 46% of low-cost carriers anticipating a moderate increase and 54% of full-service carriers expecting... Read More

News / Technology

Southwest Airlines' CIO on plans for its $1.7B technology investment

By Linda Fox | April 8, 2024

Southwest Airlines SVP of technology and chief information officer Lauren Woods discusses the carrier's approach to its tech investments, disruption and modernization through cloud and AI. Read More

Opinion / Technology

The AI-driven transformation of airports benefits workers and passengers alike

By George Richardson - AeroCloud | April 5, 2024

Processes enhanced by AI boost passenger experience while making the jobs of airport workers easier across individual aspects of airport operations. Read More

News / Technology

New tool uses generative AI to help travel brands understand online activity

By Mitra Sorrells | April 4, 2024

Quantum Metric, which provides session replay solutions for travel brands including Virgin Atlantic, Rail Europe and Emirates, is launching a new generative AI-powered session summarization tool. Read More

News / Online

Spotlight shines brighter on algorithmic price-fixing in hospitality

By Jeffrey Weinstein - Hotel Investment Today | April 3, 2024

After a series of lawsuits, newly expressed interest in a case by the U.S. Department of Justice and the Federal Trade Commission could signal more scrutiny over alleged hotel pricing collusion. ... Read More

Opinion / Online

Key trends driving innovation in tours and packages

By Manuel Hilty - Nezasa | March 22, 2024

Changes in consumer expectations along with the fact technology for selling multi-day tours is still in its infancy create a strong need for technical innovation in the tours and package business. Read More

News / Distribution

GetYourGuide adds tools to help partners tap into growing traveler interest in experiences

By Mitra Sorrells | March 19, 2024

GetYourGuide's is unveiling multiple new capabilities to help operators "create, manage and grow" their businesses, including artificial intelligence-powered keyword and location suggestions for product... Read More

News / Technology

Travel companies expect "moderate to aggressive" tech investment increase in 2024

By Linda Fox | March 14, 2024

New research identified machine learning, data analytics and digital payments as the tecnology priorities for travel companies this year. Read More

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