Artificial Intelligence

News / Technology

Boom launches AI-driven PMS for short-term rentals

By D.J. Catron | September 3, 2024

The platform functions as what Boom calls an “AiPMS” — capable of automating sales, operations, maintenance, review analysis and reputation handling. Read More

News / Startups

Lufthansa seeks startup partnerships, spins out Cosmos platform

By Linda Fox | August 30, 2024

The hub has unveiled “Startup Gate,” a venture clienting platform to connect Lufthansa Group with startups, as part of a strategy to double down on partnerships. Read More

Interview / Technology

CEO Spotlight: Steve Singh of Spotnana

By Linda Fox | August 29, 2024

Steve Singh was announced as CEO of Spotnana in June, adding to his existing roles of executive chairman of Direct Travel, Troop, Spotnana and Center as well as other technology companies. He is also... Read More

News / Online

Business travel division leads 2X growth for Flight Centre Travel Group

By Mitra Sorrells | August 28, 2024

Flight Centre Travel Group CEO Chris Galanty credited the company's AI Centre of Excellence for "revolutionizing" customer service and empowering agents through automation. Read More

News / Technology

Trip.com's Wei: It's the golden age for product leaders in travel

By Yeoh Siew Hoon – Web In Travel | August 27, 2024

The founder of Trip.com's TripGenie discusses what makes her AI travel assistant different from others. Read More

News / Online

Trip.com Group highlights revolutionary powers of AI

By Linda Fox | August 27, 2024

Trip.com Group continues to implement artificial intelligence across operations from customer service to Copilot in engineering and AI tools, such as the curated lists launched in June, to boost the... Read More

News / Online

Booking.com’s U.S. managing director on growth plans, STRs and marketing

By Morgan Hines | August 27, 2024

Booking.com’s partnership with rapper Ludacris is its latest in a string of celebrity tie-ups. The marketing effort is more complex than a flash in a pan, according to Ben Harrell, U.S. managing... Read More

News / Technology

MultiOn targets travel use cases for its AI agent

By Mitra Sorrells | August 26, 2024

Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from OpenAI, MultiOn is rapidly developing its AI agent technology for travel and other applications. Read More

News / Technology

More DMOs are using AI to power visitor engagement

By Morgan Hines | August 23, 2024

Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors. Read More

News / Startups

Steve Singh's latest business travel startup lands $6M for AI agent

By Linda Fox | August 22, 2024

Singh will serve as executive chairman of Otto, which is creating an AI-powered travel assistant to plan, book and support business travelers during a trip. Read More

News / Technology

Canary Technologies brings guest management system to BWH Hotels

By Linda Fox | August 22, 2024

The partnership between BWH Hotels and Canary Technologies will enable the hotel company to increase revenue and engage with guests across multiple touchpoints. Read More

News / Startups

Besty AI lands $1.5M to drive guest communications platform forward

By Linda Fox | August 22, 2024

The funds will be used for further growth with plans to enhance platform and double the size of the team in the next few months. Read More

News / Technology

Hostfully unveils AI messaging function

By Morgan Hines | August 21, 2024

The tool, announced Wednesday, is meant to cut down the time property managers use to address guest inquiries. Read More

Interview / Technology

CEO Spotlight: David Woolenberg of Duetto

By Mitra Sorrells | August 21, 2024

Duetto provides a suite of cloud applications for more than 6,000 hotels to help them increase efficiency, revenue, and profitability. David Woolenberg has been Duetto's CEO since January 2020. Read More

Interview / Startups

STARTUP STAGE: JrnyOn empowers creators to travel with their audiences

By Mileva Sapic | August 20, 2024

JrnyOn empowers creators to travel with their audiences without the logistical burden and provide customers with a seamless experience from beginning to end. Read More

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