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PhocusWire's in-depth coverage of the cruise sector, featuring news, analysis, interviews, research and more on cruise operators, ships and their use of technology.

alt="Let’s not love our favorite destinations to death!" title="Let’s not love our favorite destinations to death!"
Opinion / Online
Let’s not love our favorite destinations to death!
By Gaurav Bhatnagar - TBO.com | February 8, 2024
TBO.com co-founder Gaurav Bhatnagar says the travel industry needs to stop pointing fingers at governments and tourism boards and instead take responsibility - and action - to reduce overtourism. Read More
alt="Q&A: Carnival Cruise Line president Christine Duffy" title="Q&A: Carnival Cruise Line president Christine Duffy"
News / Online
Q&A: Carnival Cruise Line president Christine Duffy
By Mitra Sorrells | February 2, 2024
Carnival Cruise Line president Christine Duffy explains how the company is using facial recognition and generative AI technology and also the strategy behind its marketing efforts – including a widely... Read More
alt="Assessing the effectiveness of influencer marketing in travel" title="Assessing the effectiveness of influencer marketing in travel"
News / Online
Assessing the effectiveness of influencer marketing in travel
By Morgan Hines | February 1, 2024
Windstar Cruises is the latest company to bolster its influencer marketing strategy, recently announcing a partnership with Jerne, which helps to facilitate connections with influencers. Read More
alt="Tripadvisor's Goldberg talks strategy, AI potential and digital marketing" title="Tripadvisor's Goldberg talks strategy, AI potential and digital marketing"
News / Online
Tripadvisor's Goldberg talks strategy, AI potential and digital marketing
By Linda Fox | January 10, 2024
At The Phocuswright Conference 2023, Tripadvisor CEO Matt Goldberg discussed the importance of the brands working together and how its generative AI initiatives are developing. Read More
alt="What travel companies should consider for their generative AI strategy" title="What travel companies should consider for their generative AI strategy"
From Our Partners / Online
What travel companies should consider for their generative AI strategy
By PhocusWire | January 9, 2024
Oliver Wyman advises travel companies to analyze their data, listen to customers and interact with them early on in the travel planning stages as part of their generative AI strategy. Read More
alt="Mobi - Launch pitch at The Phocuswright Conference 2023" title="Mobi - Launch pitch at The Phocuswright Conference 2023"
Interview / Technology
Mobi - Launch pitch at The Phocuswright Conference 2023
January 2, 2024
Mobi founder and CEO Anna Jaffe explained the company's agent-facing collaborative artificial intelligence platform during the Launch competition at the Phocuswright Conference. Read More
alt="How hotels can use ancillaries to drive personalization and loyalty" title="How hotels can use ancillaries to drive personalization and loyalty"
From Our Partners / Online
How hotels can use ancillaries to drive personalization and loyalty
By PhocusWire | December 18, 2023
Plusgrade’s Paul Rantilla discusses the company’s recent acquisitions of Upstay and Points, and how it is now accelerating efforts to help hospitality companies drive revenue through ancillaries. Read More
alt="AON Affinity Travel Practice on the role of a travel insurance broker" title="AON Affinity Travel Practice on the role of a travel insurance broker"
From Our Partners / Online
AON Affinity Travel Practice on the role of a travel insurance broker
By PhocusWire | December 18, 2023
AON Affinity Travel Practice president Beth Godlin explains how the company serves as a consultant to its clients to help them design and administer travel protection plans. Read More
alt="Weeva - Launch Pitch at the Phocuswright Conference 2023" title="Weeva - Launch Pitch at the Phocuswright Conference 2023"
Interview / Startups
Weeva - Launch Pitch at the Phocuswright Conference 2023
By PhocusWire | December 14, 2023
Weeva, one of PhocusWire's Hot 25 Travel Startups for 2024, is a holistic business sustainability management company. Read More
alt="TUI plans global booking platform rollout in 2024" title="TUI plans global booking platform rollout in 2024"
News / Technology
TUI plans global booking platform rollout in 2024
By Linda Fox | December 6, 2023
TUI Group is developing a single global sourcing and booking platform that has been launched in Belgium and will be extended to more markets in 2024. Read More
alt="Expedia has given $1.5M in grants to nonprofits as part of new fund" title="Expedia has given $1.5M in grants to nonprofits as part of new fund"
News / Online
Expedia has given $1.5M in grants to nonprofits as part of new fund
By Morgan Hines | November 28, 2023
Expedia is looking to bolster efforts to remove barriers to travel with its new funding initiative. Read More
alt="Princess Cruises' John Padgett talks technology and creating value" title="Princess Cruises' John Padgett talks technology and creating value"
News / Technology
Princess Cruises' John Padgett talks technology and creating value
By Arnie Weissmann - Travel Weekly | November 21, 2023
John Padgett led development of the MagicBand for Disney and the Ocean Medallion for Princess Cruises, where he is now president. Read More
alt="Hot 25 Travel Startups for 2024: SquadTrip" title="Hot 25 Travel Startups for 2024: SquadTrip"
Interview / Startups
Hot 25 Travel Startups for 2024: SquadTrip
By PhocusWire | November 14, 2023
SquadTrip’s B2B software-as-a-service helps travel agents save time managing group with an all-in-one marketing, booking and payment platform. Read More
alt="More than one-third of leisure travelers have used GenAI tools, report says" title="More than one-third of leisure travelers have used GenAI tools, report says"
News / Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines | November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More
alt="How influencer content is reaping rewards for travel companies" title="How influencer content is reaping rewards for travel companies"
News / Online
How influencer content is reaping rewards for travel companies
By Linda Fox | November 10, 2023
A study from Jerne, a platform connecting creators with experience providers, shows the results of a hosted influencer visit in terms of post engagement from fans and followers. Read More
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