Delta

News / Online

The U.S. begins investigation of airline loyalty programs

By Robert Silk – Travel Weekly | September 6, 2024

The U.S. Transportation Department has begun an inquiry into the loyalty programs of American, Delta, Southwest and United. Read More

News / Online

Should the airline industry be looking at sustainability more holistically?

By Morgan Hines | September 3, 2024

The airline industry has long discussed sustainability efforts related to carbon emissions. But new measures show it's not on track to reach a “net-zero scenario.” Read More

News / Online

How embracing a creator mentality can bolster travel marketing

By Morgan Hines | August 28, 2024

United, Hostelworld, Ryanair and other travel brands are cultivating a persona on social as engaging with audience has become a practical requirement for success for travel brands - and entertaining... Read More

News / Distribution

Delta reaches new deals with two GDSs and is close to a third

By Robert Silk - Travel Weekly | August 21, 2024

Delta's new distribution agreements with the three major GDSs will ensure that travel advisors have access to full content without a surcharge on usage of legacy systems. Read More

News / Online

Why the CrowdStrike crash hit Delta harder

By Robert Silk – Travel Weekly | August 19, 2024

All of the major U.S. airlines were forced to halt operations when Microsoft Windows' operating systems crashed, yet each airline's experience was different. Read More

News / Distribution

Airline alliances redouble efforts to make multicarrier itineraries seamless

By Robert Silk - Travel Weekly | July 29, 2024

As the three major alliances have reached something close to global coverage, using technology to facilitate seamless, multicarrier journeys has become a priority. Read More

News / Technology

In the wake of CrowdStrike, how tech can shape travel crisis planning

By Morgan Hines | July 26, 2024

On the heels of last week’s CrowdStrike outage, the question of how to manage mass delays and cancellations along with what crisis management’s future may look like is only more critical. Read More

News / Technology

Delta apologizes, DOT opens investigation into flight disruptions

By Morgan Hines | July 23, 2024

The airline is “painfully aware” of its slow comeback after Friday’s global IT outage, Delta president Glen Hauenstein said at GBTA, noting that the airline anticipates to be fully recovered toward the... Read More

News / Technology

Global IT incident grounds major airlines

By Linda Fox | July 19, 2024

Major airlines and airports including American, United, Delta and KLM were affected by a global IT outage Friday with some having to ground flights. Read More

News / Technology

Accelya introduces new service to expedite NDC implementation

By Mitra Sorrells | June 25, 2024

Accelya said FLX Select can help airlines implement NDC offer generation and order creation in 90 days. Read More

News / Online

Travel groups warn of fewer trips if U.S. adopts plan to lower credit card fees

By Johanna Jainchill and Robert Silk – Travel Weekly | April 19, 2024

A proposal to lower credit card fees could have the unintended consequence of reducing travel by cutting into the funds that support loyalty programs, data from the U.S. Travel Association shows. Read More

News / Distribution

Delta partners with Accelya, Google on new NDC plans

By D.J. Catron | April 18, 2024

The last of the three major U.S. airlines to embrace modern retailing and distribution announced the partners it will work with, including IATA and ARC. Read More

News / Technology

Delta prepares to launch NDC solution “anchored around servicing”

By Mitra Sorrells | April 11, 2024

Next week Delta will reveal the technology companies it is working with that are helping to create its NDC solution. Read More

News / Online

Airlines have jacked up the cost of reward travel since 2019

By Robert Silk | April 5, 2024

A new analysis from consulting firm IdeaWorks shows the cost of reward travel at U.S. airlines has jumped sharply since 2019, eroding the value of frequent-flyer points. Read More

News / Technology

How personalized videos at scale are connecting travel brands with customers

By Morgan Hines | March 19, 2024

Personalized videos are driving high open rates and creating opportunities for travel brands to connect with customers before, during and after a trip. Read More

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