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News
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Online
STR industry faces new rules in Europe; Airbnb welcomes change
By Morgan Hines
|
February 29, 2024
The short-term rental industry will have 24 months to comply with new industry regulations to be implemented across Europe.
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News
/
Technology
Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage
By Mitra Sorrells
|
February 16, 2024
The NYU Stern dean and consultant on generative AI explains why it is a change management issue and so much more than a simple tool - and why training employees how to use it is like "giving them an...
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News
/
Online
Peter Kern stepping down, Ariane Gorin to take over as Expedia Group CEO in May
By Mitra Sorrells and Derek Catron
|
February 8, 2024
Kern has been Expedia Group's CEO since April 2020. The announcement came during an earnings call in which the company reported its highest ever full-year and fourth quarter revenue.
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News
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Online
CEO Spotlight - Peter Kern of Expedia Group
By Mitra Sorrells
|
January 29, 2024
In a discussion last week at the ALIS event, Expedia Group CEO Peter Kern covers a range of topics including generative AI, next steps for One Key, customer acquisition strategies, global growth and...
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Opinion
/
Technology
5 truths for travel marketers: 2024 update
By Jared Alster - Dune7
|
January 23, 2024
Generative AI is both friend and foe for travel marketers, and Google remains the dominant search player. Read on as Dune7's Jared Alster updates on the travel marketing truths he laid down in 2023.
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News
/
Distribution
How global consumer trends are impacting travel
By Linda Fox
|
January 8, 2024
We look at how Euromonitor's global consumer trends are playing out in the travel industry.
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News
/
Online
Top Travel Industry Predictions for 2024
By Morgan Hines
|
January 2, 2024
Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024.
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News
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Online
Expedia Group's Julie Whalen talks tech transformation and travel demand
By Linda Fox
|
December 14, 2023
With just over a year as CFO of Expedia Group under her belt, Julie Whalen took to the stage at The Phocuswright Conference 2023 to discuss the company's technology developments, the impact of...
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News
/
Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire
|
December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb.
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News
/
Online
Expedia has given $1.5M in grants to nonprofits as part of new fund
By Morgan Hines
|
November 28, 2023
Expedia is looking to bolster efforts to remove barriers to travel with its new funding initiative.
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News
/
Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines
|
November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot.
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News
/
Online
Expedia’s Kern: Focus is now on faster growth fueled by years of tech work
By Mitra Sorrells
|
November 2, 2023
Expedia Group posted record revenue and profitability in the third quarter of this year and reiterated full year guidance of double-digit topline growth with margin expansion.
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News
/
Online
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
By Derek Catron
|
October 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make...
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News
/
Online
Poor security, clunky processes driving online hotel booking abandonment
By Linda Fox
|
September 25, 2023
Most important to consumers when booking accommodation online is an easy and secure booking and payment experience, 53%, followed by video and images of rooms and the property, 50%.
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News
/
Technology
Expedia Group builds generative AI into multiple products in its “Fall Release”
By Mitra Sorrells
|
September 21, 2023
Among many other updates to its products and services for both travelers and industry partners, Expedia Group is partnering with travel influencers to offer short-form videos in the Expedia and...
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Marriott CEO on shifting loyalty from transactional to emotional
Opinion
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The dream of a travel one-stop-shop: what comes next?
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Point.me secures $15M to expand travel rewards search platform
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Expedia Group expands Travel Shops to brand, celebrity, media partners
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“Founder mode” or "manager mode"? Travel execs weigh in on leadership styles
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The Phocuswright Conference 2024
The Phocuswright Conference 2024
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How digitalization and consolidation will fuel growth in global cruise distribution
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Q&A: Amadeus CTO on tech priorities, cloud and generative AI
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