Flight Centre

News / Online

Business travel division leads 2X growth for Flight Centre Travel Group

By Mitra Sorrells | August 28, 2024

Flight Centre Travel Group CEO Chris Galanty credited the company's AI Centre of Excellence for "revolutionizing" customer service and empowering agents through automation. Read More

News / Online

PhocusWire's weekly travel tech news briefs: Sabre, Hotels.com, Hospitable and more

By PhocusWire | August 23, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup. Read More

News / Technology

No big bang for generative AI in corporate travel yet

By Linda Fox | June 18, 2024

On the eve of the Business Travel Show Europe, PhocusWire catches up with corporate travel executives on the progress of artificial intelligence in the past year. Read More

News / Technology

Booking.com and Flight Centre on measuring generative AI’s efforts to make travel better

By D.J. Catron | June 12, 2024

At Phocuswright Europe experts from Booking.com and Flight Centre Travel Group weigh in on how generative AI is changing the travel industry. Read More

News / Technology

How AI is altering travel companies’ C-suites and hiring strategy

By Morgan Hines | January 25, 2024

Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles. Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

News / Technology

Flight Centre Travel Group creates global “AI Center of Excellence”

By Mitra Sorrells | December 11, 2023

FCTG said the new division will focus on promoting, adopting and integrating AI into the company’s corporate divisions to enrich customer experiences, boost employee productivity and more. Read More

News / Distribution

Earnings roundup: EDreams, Flight Centre and Sonder

By Linda Fox | November 17, 2023

Highlights from the latest financial updates of eDreams Odigeo, Flight Centre and Sonder. Read More

News / Startups

Travel M&A activity heats up in post-pandemic era

By Linda Fox | November 14, 2023

The report tracked a total of 1,758 companies sold between 2014 and Q3 2023 with the majority of the deals taking place in Europe, 42%, and the United States, 38%. Read More

News / Technology

AI Insights: Generative AI for corporate travel service and communications

By PhocusWire | July 18, 2023

Flight Centre Travel Group’s chief experience officer John Morhous answers our questions about how the company’s corporate travel unit, FCM Travel, is working with generative artificial intelligence... Read More

News / Online

Earnings roundup: Grab, eDreams, Flight Centre

By Linda Fox | February 23, 2023

Grab, eDreams and Flight Centre update on their financial progress in Q4, 2022, Q3, 2022 and H1, 2023, respectively. Read More

alt="Flight Centre Travel Group acquires Scott Dunn" title="Flight Centre Travel Group acquires Scott Dunn"

News / Online

Flight Centre Travel Group to acquire Scott Dunn to tap luxury markets

By Kathryn Walson | February 2, 2023

Founded in 1986, Scott Dunn has 200 full-time employees, and its two main markets are the United Kingdom and the United States, with a small presence in Asia. Read More

alt="Business Travel PCW" title="Business Travel PCW"

News / Online

How TMCs are blending automation with human support

By Kathryn Walson | January 3, 2023

Executives from CWT and Flight Centre Travel Group discuss challenges facing the business travel sector including the need for more customer service and a focus on sustainability. Read More

alt="flight-centre-travel-group-pc22" title="flight-centre-travel-group-pc22"

From Our Partners / Online

Video: Flight Centre on how its acquisition strategy helps drive innovation

By PhocusWire | December 9, 2022

Flight Centre Travel Group chief experience officer John Morhous explains how the company’s strategic acquisitions help it create innovative products that meet the needs of its customers. Read More

Interview / Online

In The Big Chair - Graham Turner of Flight Centre Travel Group

By Mitra Sorrells | October 27, 2022

Graham Turner is CEO of Flight Centre Travel Group, one of the world’s largest travel retailers and corporate travel managers, with company-owned leisure and corporate travel business in 23... Read More

Most Popular
Latest Stories