generative AI

PhocusWire’s in-depth coverage of generative AI including ChatGPT, Bard and other solutions and how they are being used across the travel industry.

 alt="More DMOs are using AI to power visitor engagement"  title="More DMOs are using AI to power visitor engagement"
News / Technology
More DMOs are using AI to power visitor engagement
By Morgan Hines | August 23, 2024
Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors. Read More
 alt="Steve Singh's latest business travel startup lands $6M for AI agent"  title="Steve Singh's latest business travel startup lands $6M for AI agent"
News / Startups
Steve Singh's latest business travel startup lands $6M for AI agent
By Linda Fox | August 22, 2024
Singh will serve as executive chairman of Otto, which is creating an AI-powered travel assistant to plan, book and support business travelers during a trip. Read More
 alt="Hostfully unveils AI messaging function"  title="Hostfully unveils AI messaging function"
News / Technology
Hostfully unveils AI messaging function
By Morgan Hines | August 21, 2024
The tool, announced Wednesday, is meant to cut down the time property managers use to address guest inquiries. Read More
 alt="CEO Spotlight: David Woolenberg of Duetto"  title="CEO Spotlight: David Woolenberg of Duetto"
Interview / Technology
CEO Spotlight: David Woolenberg of Duetto
By Mitra Sorrells | August 21, 2024
Duetto provides a suite of cloud applications for more than 6,000 hotels to help them increase efficiency, revenue, and profitability. David Woolenberg has been Duetto's CEO since January 2020. Read More
 alt="Despegar sells destination management company, boosts AI agent"  title="Despegar sells destination management company, boosts AI agent"
News / Online
Despegar sells destination management company, boosts AI agent
By Linda Fox | August 16, 2024
Despegar has made a number of updates to its AI agent Sofia and has further plans to integrate the technology into its B2B platforms. Read More
 alt="The role of DMOs in helping their partners effectively use AI"  title="The role of DMOs in helping their partners effectively use AI"
News / Technology
The role of DMOs in helping their partners effectively use AI
By Morgan Hines | August 16, 2024
As travelers begin to use AI search engines and agents for trip planning, should DMOs play a role in helping their suppliers understand how to use the technology to drive revenue?   Read More
 alt="Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more"  title="Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more"
News / Online
Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more
By Morgan Hines | August 12, 2024
At the Global Business Travel Association conference in Atlanta late last month, Greg Webb sat down with PhocusWire for a wide-ranging interview on the travel industry, Travelport and more. Read More
 alt="AI-powered travel technology company FLYR raises $295M"  title="AI-powered travel technology company FLYR raises $295M"
News / Technology
AI-powered travel technology company FLYR raises $295M
By Morgan Hines | August 8, 2024
The funding will be used to speed FLYR’s delivery of modern reservation systems, to allow AI-based decision automation and to elevate digital channels for airlines and hospitality brands. Read More
 alt="Airbnb focused on “strategic priorities” amid solid second quarter"  title="Airbnb focused on “strategic priorities” amid solid second quarter"
News / Online
Airbnb focused on “strategic priorities” amid solid second quarter
By Morgan Hines | August 6, 2024
Airbnb is looking ahead to expanding beyond its “core,” including the eventual relaunch of Airbnb Experiences, among other new features to roll out later this year and beyond. Read More
 alt="Booking Holdings touts alternative accommodation growth, success on social media"  title="Booking Holdings touts alternative accommodation growth, success on social media"
News / Online
Booking Holdings touts alternative accommodation growth, success on social media
By Mitra Sorrells | August 1, 2024
Booking Holdings said its alternative accommodation business is growing faster than its overall business and now has 7.8 million listings globally, up about 11% year over year. Read More
 alt="The power of data and AI for effective distribution and digital marketing in hospitality"  title="The power of data and AI for effective distribution and digital marketing in hospitality"
News / Distribution
The power of data and AI for effective distribution and digital marketing in hospitality
By Mitra Sorrells | August 1, 2024
Cloudbeds’ Sebastien Leitner and Mirai’s Javier Delgado discuss how technology can help hoteliers create a great experience for guests that keeps them coming back.     Read More
 alt="Guesty unveils AI-driven messaging tool for short-term rentals"  title="Guesty unveils AI-driven messaging tool for short-term rentals"
News / Technology
Guesty unveils AI-driven messaging tool for short-term rentals
By D.J. Catron | July 31, 2024
“ReplyAI” uses generative AI algorithms to analyze guest and host correspondence to guide future responses. Read More
 alt="How hotels can develop an AI-powered data strategy"  title="How hotels can develop an AI-powered data strategy"
From Our Partners / Technology
How hotels can develop an AI-powered data strategy
By PhocusWire | July 30, 2024
Ireckonu's head of data Rik van Leeuwen explains why customer profile data should be the foundation of AI strategy for hotels that want to drive repeat business. Read More
 alt="SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing"  title="SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing"
News / Online
SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing
By Mitra Sorrells | July 30, 2024
Spurred by SparkToro's recent analysis of search behavior on Google in both the United States and Europe, PhocusWire talked to Fishkin about digital marketing trends and his advice for the travel... Read More
 alt="Travel investors on the next innovation wave"  title="Travel investors on the next innovation wave"
News / Startups
Travel investors on the next innovation wave
By Linda Fox | July 29, 2024
Travel investors from Lakestar, Roch Ventures and Eight Roads discuss the latest trends in travel startup funding at Phocuswright Europe 2024. Read More