InterContinental

 alt="IHG bookings from own channels hit 80%"  title="IHG bookings from own channels hit 80%"
News / Technology
IHG bookings from own channels hit 80%
By Linda Fox | August 8, 2024
Holiday Inn-parent IHG shares progress on its investments in technology and loyalty, including the implementation of a new revenue management system and property management system. Read More
 alt="Grazzy adds $4 million for growth of digital tipping platform"  title="Grazzy adds $4 million for growth of digital tipping platform"
News / Technology
Grazzy adds $4 million for growth of digital tipping platform
By Linda Fox | July 25, 2024
The funding for the Texas-based company will go toward recruitment as well as speeding up customer onboarding and scaling partnerships. Read More
 alt="Technology feeds innovation boom for hospitality at HITEC 2024"  title="Technology feeds innovation boom for hospitality at HITEC 2024"
News / Technology
Technology feeds innovation boom for hospitality at HITEC 2024
By D.J. Catron | June 26, 2024
As travel companies shift from marveling at the surging potential of artificial intelligence, a walk across the Charlotte Convention Center’s massive exhibit hall showed countless examples of how... Read More
 alt="Accor embarks on CRS migration with Amadeus"  title="Accor embarks on CRS migration with Amadeus"
News / Technology
Accor embarks on CRS migration with Amadeus
By Linda Fox | June 5, 2024
The goal is to have the first hotel live on the system in a year, and France-based Accor is prioritizing luxury properties in North America to migrate first. Read More
 alt="Pushing to make early check-ins more than just a free perk"  title="Pushing to make early check-ins more than just a free perk"
News / Technology
Pushing to make early check-ins more than just a free perk
By D.J. Catron | May 22, 2024
As personalized travel becomes a priority, more hotel operators and system developers believe a growing number of guests will demand early check-ins — even if they have to pay for it.  Read More
 alt="How visual content is reshaping flight shopping for travelers, airlines and resellers"  title="How visual content is reshaping flight shopping for travelers, airlines and resellers"
News / Technology
How visual content is reshaping flight shopping for travelers, airlines and resellers
By Mitra Sorrells | May 1, 2024
One of the pillars of customer-centricity in the airline industry is rich content – giving flight shoppers a clear and visually compelling booking experience similar to what they see... Read More
 alt="IHG enlists Google for AI travel planning tool"  title="IHG enlists Google for AI travel planning tool"
News / Technology
IHG enlists Google for AI travel planning tool
By Linda Fox | April 9, 2024
As part of an expanded partnership with Google Cloud, IHG Hotels & Resorts is launching a generative AI-powered travel planning service to help guests book stays with the group's One Rewards app.   Read More
 alt="How technology is evolving to help hotels monetize spaces"  title="How technology is evolving to help hotels monetize spaces"
News / Technology
How technology is evolving to help hotels monetize spaces
By Linda Fox | March 26, 2024
Travel technology companies including DerbySoft, Journey and Mews are helping hotels and other accommodation providers explore different revenue streams. Read More
 alt="Digital tipping solution Grazzy adds IHG to portfolio of brand partners"  title="Digital tipping solution Grazzy adds IHG to portfolio of brand partners"
News / Startups
Digital tipping solution Grazzy adds IHG to portfolio of brand partners
By Mitra Sorrells | March 5, 2024
Grazzy, a PhocusWire Hot 25 Travel Startup for 2024, enables hotel guests to tip without cash and without requiring an app download or account setup. Read More
 alt="More than one-third of leisure travelers have used GenAI tools, report says"  title="More than one-third of leisure travelers have used GenAI tools, report says"
News / Technology
More than one-third of leisure travelers have used GenAI tools, report says
By Morgan Hines | November 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot. Read More
 alt="IHG reports revenue, user and download gains for its mobile app"  title="IHG reports revenue, user and download gains for its mobile app"
News / Online
IHG reports revenue, user and download gains for its mobile app
By Linda Fox | August 9, 2023
The company also revealed the latest developments on attribute selling and its Guest Reservation System. Read More
 alt="Hyatt partners with Sabre for central reservations tech"  title="Hyatt partners with Sabre for central reservations tech"
News / Technology
Hyatt partners with Sabre for central reservations tech
By Linda Fox | July 20, 2023
Sabre's SynXis central reservation system is to become the main reservation system for Hyatt properties from the beginning of next year. Read More
 alt="Study reveals low take-up of AI among European hotels"  title="Study reveals low take-up of AI among European hotels"
News / Distribution
Study reveals low take-up of AI among European hotels
By Linda Fox | July 5, 2023
The Booking.com-Statista European Accommodation Barometer reveals that 23% plan to use the tools in the next six months, but two-thirds have no plans to use AI in their businesses. Read More
 alt="Journera TripSignals"  title="Journera TripSignals"
News / Technology
Journera debuts TripSignals platform to connect travel data
By Derek Catron | April 14, 2023
Journera CEO Jeff Katz sees benefits for travelers as well as the airlines and hotels that want their business from journey’s start to finish.   Read More
 alt="IHG tech and digital strategy sees results"  title="IHG tech and digital strategy sees results"
News / Technology
IHG tech and digital strategy sees results
By Linda Fox | February 22, 2023
Hotel giant IHG attributes its current strong performance to its strategy of boosting its brands and investment in technology, loyalty and distribution platforms. Read More