IT Services

News / Technology

Lighthouse acquires market data specialist HQ revenue

By Linda Fox | June 20, 2024

Lighthouse (formerly OTA Insight) is making its fifth acquisition in recent years as it continues to roll up hotel data and distribution technology providers. Read More

News / Technology

Sabre Hospitality deploys first generative AI tool

By Linda Fox | June 18, 2024

SynXis Concierge.AI will initially be used by Sabre’s customer care and delivery team to improve the serve it provides the company's hotel customers. Read More

News / Online

How sustainable travel companies are helping consumers, brands understand certification

By Morgan Hines | June 14, 2024

James Lever of Weeva and Sally Davey of Travalyst talk about sustainability sensibilities in the PhocusWire studio at Phocuswright Europe. Read More

From Our Partners / Technology

AI, personalization and data analytics: A deep dive into hospitality investment trends

By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 12, 2024

Hospitality providers can see huge potential for a more engaging customer experience as well as significant growth if they effectively prioritize their technology investment strategies now. Read More

News / Startups

Holibob adds funding for experiences technology push

By Linda Fox | June 10, 2024

Holibob, a PhocusWire Hot 25 Startup for 2023, said it plans to use the funds to further develop its technology, including its experiences marketing platform, to help travel brands and destinations sell... Read More

News / Technology

Accor embarks on CRS migration with Amadeus

By Linda Fox | June 5, 2024

The goal is to have the first hotel live on the system in a year, and France-based Accor is prioritizing luxury properties in North America to migrate first. Read More

News / Technology

From security to cloud, 4 tech insights from hospitality execs

By Linda Fox | June 3, 2024

Executives from across the hospitality industry discuss how new and old technologies are helping and hindering the sector. Read More

News / Technology

Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism

By Morgan Hines | May 23, 2024

Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation Showcase with Airbnb, Sabre, Booking Holdings and more. Read More

News / Technology

Minimizing hallucinations in generative AI and large language models

By Cathy Walsh and Mike Coletta - Phocuswright | May 21, 2024

This is a preview of Phocuswright's full report - From Buzzword to Bottom Line: Keeping Pace with Gen AI in Travel Read More

News / Technology

Marriott's revenue and tech chief on travel retail ambition

By Linda Fox | May 21, 2024

Marriott International chief revenue and technology officer Drew Pinto discusses the hotel giant's strategy to replace its CRS, PMS and loyalty platform and its approach to newer technologies. Read More

News / Distribution

Amadeus reports "solid start" to 2024

By Linda Fox | May 8, 2024

Group revenue for the Madrid-based business rose to €1.5 billion, a 14% increase versus the same quarter in 2023. Read More

News / Distribution

Guesty acquires Rentals United

By Morgan Hines | May 2, 2024

STR property management platform Guesty has acquired cloud-based distribution platform Rentals United to create new revenue opportunities and expand offerings. Read More

News / Technology

Hospitality stakeholders on fixing the data silo problem

By Morgan Hines | April 30, 2024

Despite years of work across the hospitality industry, hotels are still struggling to connect guest data across multiple systems, inhibiting their ability to provide an optimal guest experience. Read More

News / Technology

How technology is helping to fuel wellness opportunities for travelers

By Morgan Hines | April 26, 2024

Travel tech leaders focused on wellness have an eye trained on the future - with predictions as to how technology may impact traveler wellness and wellness tourism. Read More

News / Startups

Short-term rental experts talk funding climate, acquisition and valuations

By Linda Fox | April 25, 2024

Vacation rental executives from Awaze, HomeToGo, Hostaway, CVC Capital and Forge Holiday Group discuss industry growth and challenges. Read More

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