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News
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Online
Norwegian airline and Strawberry hotels create shared loyalty currency
By Mitra Sorrells
|
September 23, 2024
The two brands have created a joint venture – Spenn – that will offer a common loyalty currency with no exchange fees and, eventually, a wide range of partners that provide earning and redemption offers...
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News
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Online
The travel industry payment gap
By Phocuswright Research
|
September 20, 2024
The travel industry historically struggles with emerging trends and technologies, and the topic of payments is no exception.
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News
/
Startups
Mindtrip secures $12M investment, launches group chat
By Mileva Sapic
|
September 18, 2024
Mindtrip will use the investment to scale operations as it rolls out of a series of collaborative trip planning features for groups.
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News
/
Technology
Expedia Group expands Travel Shops to brand, celebrity, media partners
By Morgan Hines
|
September 16, 2024
The shoppable storefronts, built for creators, launched in May at Expedia Explore in Las Vegas. At the time, the launch included a select few influencers. Soon, every traveler will be able to join.
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News
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Technology
Unpacking airline disruption challenges - data, communication, personalization
By Linda Fox
|
September 16, 2024
With the global IT outage in July and a summer of strikes fresh on their minds, airline executives discussed how disruptions are managed, the importance of data and informing passengers at the...
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News
/
Technology
Google will allow users to add U.S. passports to its digital wallet
By Morgan Hines
|
September 12, 2024
The technology giant is beta testing the feature that will allow Google Wallet users to store their passport to use at select TSA checkpoints.
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News
/
Online
Booking Holdings' new CFO expects connected trip "is really there" in 3 to 5 years
By Morgan Hines
|
September 10, 2024
Ewout Steenbergen, chief financial officer at Bookings Holdings since March, called out the company's work in alternative accommodations and artificial intelligence and strong demand in Asia as key...
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News
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Technology
PhocusWire's weekly travel tech news briefs: Trip.Biz, Hospitable, Outpayce and more
By PhocusWire
|
September 6, 2024
Keep up with all the latest people, product and partner news from around the global travel industry in PhocusWire's weekly roundup.
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News
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Online
Experience industry leaders still see room to grow in changing landscape
By D.J. Catron
|
August 19, 2024
At Phocuswright Europe, leaders from Viator, Tiquets and TourRadar spoke about how travel experiences could continue thriving even as Google and others play bigger roles in the sector.
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News
/
Online
Latin America super app Rappi on using its travel products to drive loyalty
By Mitra Sorrells
|
August 15, 2024
About a year after Rappi partnered with Marriott in Mexico, the integration has extended to the super app’s users in Colombia, Chile, Peru, Brazil, Argentina and Uruguay.
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News
/
Technology
IHG bookings from own channels hit 80%
By Linda Fox
|
August 8, 2024
Holiday Inn-parent IHG shares progress on its investments in technology and loyalty, including the implementation of a new revenue management system and property management system.
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News
/
Technology
In the wake of CrowdStrike, how tech can shape travel crisis planning
By Morgan Hines
|
July 26, 2024
On the heels of last week’s CrowdStrike outage, the question of how to manage mass delays and cancellations along with what crisis management’s future may look like is only more critical.
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News
/
Technology
Grazzy adds $4 million for growth of digital tipping platform
By Linda Fox
|
July 25, 2024
The funding for the Texas-based company will go toward recruitment as well as speeding up customer onboarding and scaling partnerships.
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News
/
Technology
How verifiable credentials and digital wallets will transform travel
By Mitra Sorrells
|
July 16, 2024
Experts working in the world of verifiable credentials and digital wallets explain the fast pace of development and the inevitable changes that will be coming for the travel experience.
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Interview
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Online
CEO Spotlight: Nadia Omer of AirAsia MOVE
By Mitra Sorrells
|
July 12, 2024
Previously known as AirAsia Superapp, AirAsia MOVE is the online travel agency brand of Capital A, which also operates AirAsia airline. AirAsia MOVE and fintech brand BigPay constitute MOVE Digital,...
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Marriott CEO on shifting loyalty from transactional to emotional
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The dream of a travel one-stop-shop: what comes next?
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Point.me secures $15M to expand travel rewards search platform
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Expedia Group expands Travel Shops to brand, celebrity, media partners
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“Founder mode” or "manager mode"? Travel execs weigh in on leadership styles
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The Phocuswright Conference 2024
The Phocuswright Conference 2024
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Q&A: Amadeus CTO on tech priorities, cloud and generative AI
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