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Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

alt="Concur founder Steve Singh and investors acquire Direct Travel" title="Concur founder Steve Singh and investors acquire Direct Travel"
News / Online
Concur founder Steve Singh and investors acquire Direct Travel
By Linda Fox | April 2, 2024
Direct Travel will integrate technology from Center, Spotnana and Troop as well as its own AI technology to create a more joined up experience for business travelers. Read More
alt="Layoffs hit Travelport’s commercial organization across all regions" title="Layoffs hit Travelport’s commercial organization across all regions"
News / Distribution
Layoffs hit Travelport’s commercial organization across all regions
By Mitra Sorrells | March 29, 2024
A Travelport spokesperson said the reduction did not affect a "material number of employees" and was done to help the company operate with efficiency and agility. Read More
alt="CEO Spotlight - Sam Gilliland of Accelya" title="CEO Spotlight - Sam Gilliland of Accelya"
Interview / Technology
CEO Spotlight - Sam Gilliland of Accelya
By Linda Fox | March 18, 2024
Gilliland spent more than 20 years at Sabre, starting as a software engineer and ending up as CEO, a position he held for 10 years until he left in 2013. He spent some time in private equity before... Read More
alt="U.S. travel agents: Proving to be resilient and thriving" title="U.S. travel agents: Proving to be resilient and thriving"
News / Distribution
U.S. travel agents: Proving to be resilient and thriving
By Phocuswright Research | March 8, 2024
Travel agencies have proven resilient, and the market is thriving. Today, the focus is on adopting new technologies and greater specializations for more personalized, targeted service. Read More
alt="Evaneos invests in Planeterra as part of partnership to foster community tourism" title="Evaneos invests in Planeterra as part of partnership to foster community tourism"
News / Online
Evaneos invests in Planeterra as part of partnership to foster community tourism
By Mitra Sorrells | March 6, 2024
Evaneos is an online marketplace connecting travelers with local tourism agencies around the world, and Planeterra is a nonprofit founded by G Adventures founder Bruce Poon Tip. Read More
alt="Sabre, Mastercard join Travalyst mission to drive sustainable travel choices" title="Sabre, Mastercard join Travalyst mission to drive sustainable travel choices"
News / Distribution
Sabre, Mastercard join Travalyst mission to drive sustainable travel choices
By Linda Fox | March 1, 2024
The coalition, which also counts Booking.com, Expedia Group and Trip.com Group as partners, aims to help inform consumer travel choices by making sustainability information mainstream. Read More
alt="15below gets investment from LDC to accelerate growth" title="15below gets investment from LDC to accelerate growth"
News / Technology
15below gets investment from LDC to accelerate growth
By Mitra Sorrells | March 1, 2024
Founded in 2000, 15below currently works with more than 60 airlines, rail operators, travel agencies and TMCs and partners with Amadeus and Navitaire. Read More
alt="Why an effective payments strategy is critical for airlines" title="Why an effective payments strategy is critical for airlines"
From Our Partners / Distribution
Why an effective payments strategy is critical for airlines
By PhocusWire | February 28, 2024
UATP president and CEO Ralph Kaiser explains how airlines and travel brands can use payments to drive growth, serve new markets and reduce costs. Read More
alt="Spotlight on 3 technology trends in corporate travel" title="Spotlight on 3 technology trends in corporate travel"
News / Technology
Spotlight on 3 technology trends in corporate travel
By Linda Fox | February 27, 2024
Recent reports and business travel execs highlight advances in AI, personalization and expense management as the trends to watch. Read More
alt="Sabre notes 2023 improvements, cloud migration and tech cost savings on track" title="Sabre notes 2023 improvements, cloud migration and tech cost savings on track"
News / Distribution
Sabre notes 2023 improvements, cloud migration and tech cost savings on track
By Linda Fox | February 15, 2024
Adjusted EBITDA for the technology and distribution company was $96 million for the quarter and $337 for the full year, up from $65 million in 2022. The gains were attributed to increases in travel... Read More
alt="Travel startup Nicer raises $2M to bring AI to travel advisors" title="Travel startup Nicer raises $2M to bring AI to travel advisors"
News / Startups
Travel startup Nicer raises $2M to bring AI to travel advisors
By Mitra Sorrells | February 8, 2024
The startup launched last year and has several prominent advisors, including Microsoft's Shane O'Flaherty and Brook Bay Capital founder Gilad Berenstein. Read More
alt="Let’s not love our favorite destinations to death!" title="Let’s not love our favorite destinations to death!"
Opinion / Online
Let’s not love our favorite destinations to death!
By Gaurav Bhatnagar - TBO.com | February 8, 2024
TBO.com co-founder Gaurav Bhatnagar says the travel industry needs to stop pointing fingers at governments and tourism boards and instead take responsibility - and action - to reduce overtourism. Read More
alt="American Airlines doubles down on digital distribution strategy" title="American Airlines doubles down on digital distribution strategy"
News / Distribution
American Airlines doubles down on digital distribution strategy
By Linda Fox | January 25, 2024
American Airlines said 80% of bookings currently come via internet-based channels with 65% of that coming from its website and mobile app. Read More
alt="How AI is altering travel companies’ C-suites and hiring strategy" title="How AI is altering travel companies’ C-suites and hiring strategy"
News / Technology
How AI is altering travel companies’ C-suites and hiring strategy
By Morgan Hines | January 25, 2024
Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles. Read More
alt="InteleTravel acquires global events agency MGME" title="InteleTravel acquires global events agency MGME"
News / Online
InteleTravel acquires global events agency MGME
By Derek Catron | January 24, 2024
The deal comes less than a year after InteleTravel acquired corporate travel alliance Hickory Global Partners; the company seeks to leverage its shared resources.   Read More
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