TMC

News / Technology

How visual content is reshaping flight shopping for travelers, airlines and resellers

By Mitra Sorrells | May 1, 2024

One of the pillars of customer-centricity in the airline industry is rich content – giving flight shoppers a clear and visually compelling booking experience similar to what they see... Read More

News / Technology

Trip.com Group’s Trip.Biz launches business travel booking app

By Morgan Hines | April 15, 2024

Trip.Biz, a digital travel management company, aims to revolutionize the organization of business travel. Read More

News / Technology

Delta prepares to launch NDC solution “anchored around servicing”

By Mitra Sorrells | April 11, 2024

Next week Delta will reveal the technology companies it is working with that are helping to create its NDC solution. Read More

News / Distribution

The impact of American Airlines' distribution changes one year on

By Linda Fox | April 3, 2024

American Airlines has made no secret of its goal of 100% internet-based bookings and other carriers are showing signs of following suit with varying strategies. Read More

News / Online

Concur founder Steve Singh and investors acquire Direct Travel

By Linda Fox | April 2, 2024

Direct Travel will integrate technology from Center, Spotnana and Troop as well as its own AI technology to create a more joined up experience for business travelers. Read More

News / Technology

Spotnana adds travel management for meetings and events

By Mitra Sorrells | March 13, 2024

Spotnana Events is a self-service solution employees can use to book and manage their travel for meetings and events. Read More

News / Technology

15below gets investment from LDC to accelerate growth

By Mitra Sorrells | March 1, 2024

Founded in 2000, 15below currently works with more than 60 airlines, rail operators, travel agencies and TMCs and partners with Amadeus and Navitaire. Read More

News / Technology

Amex GBT looks to drive AI across organization and beyond

By Linda Fox | February 29, 2024

The AI initiative is seeking to adopt AI technologies and will work across four areas of the company: traveler care, finance, engineering and enabling a modern workplace. Read More

From Our Partners / Distribution

Why an effective payments strategy is critical for airlines

By PhocusWire | February 28, 2024

UATP president and CEO Ralph Kaiser explains how airlines and travel brands can use payments to drive growth, serve new markets and reduce costs. Read More

News / Technology

How AI is altering travel companies’ C-suites and hiring strategy

By Morgan Hines | January 25, 2024

Travel companies are shaking up their C-suites to adapt to new needs being brought on by generative AI. And the changes go further than creating new roles. Read More

Interview / Technology

Mobi - Launch pitch at The Phocuswright Conference 2023

January 2, 2024

Mobi founder and CEO Anna Jaffe explained the company's agent-facing collaborative artificial intelligence platform during the Launch competition at the Phocuswright Conference. Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching and working on in 2024. Read More

News / Online

Travel’s movers, shakers and newsmakers of 2023

By PhocusWire | December 19, 2023

These are some of the people PhocusWire has identified as playing key roles in the past year — and figure to be among those to watch in the year to come. Read More

News / Technology

Encore's "accidental" journey to becoming a tech-forward TMC

By Michael B. Baker - BTN | December 14, 2023

As a platform, Encore director of commercial strategy Jake Jonassohn compared its travel platform, Zii, to an "octopus" with everything built as microservices, such as the booking tool or duty-of-care... Read More

News / Online

ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023

By PhocusWire | December 13, 2023

This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More

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