Tourist Organization

News / Technology

More DMOs are using AI to power visitor engagement

By Morgan Hines | August 23, 2024

Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients as destinations seek to be more responsive to visitors. Read More

News / Technology

The role of DMOs in helping their partners effectively use AI

By Morgan Hines | August 16, 2024

As travelers begin to use AI search engines and agents for trip planning, should DMOs play a role in helping their suppliers understand how to use the technology to drive revenue? Read More

Opinion / Online

Why the travel industry should buy into the experience economy

By Erika De Santi - WeRoad | August 2, 2024

Co-founder and chief of experience at WeRoad, Erika De Santi, shares why the travel industry should buy into the experience economy. Read More

News / Startups

Weeva, sustainability tool for hospitality, to close down

By Yeoh Siew Hoon - WiT | July 16, 2024

Weeva managing director Julie Cheetham said the board's decision to shutter the startup came after an "exhaustive review." And on its website it says "an orderly wind-up ... has now commenced." Read More

News / Distribution

Wonderful Copenhagen is exchanging free experiences for sustainable actions

By Linda Fox | July 9, 2024

The CopenPay initiative allows tourists to access attractions and experiences for free in exchange for sustainable actions such as cycling and local volunteering. Read More

News / Online

STR platforms stay silent while others call out consequences of Barcelona’s new ban

By Morgan Hines | June 25, 2024

Some say the hotel supply in Barcelona will not be enough to fulfill demand once STRs are gone from the city and that could have a detrimental ripple effect on tourism and local residents. Read More

News / Online

Satisfi Labs acquires omnichannel marketing automation platform Factoreal

By Mileva Sapic | June 18, 2024

Satisfi said the acquisition will improve customer engagement powered by conversational AI technology for its clients that include destination marketing organizations, zoos, museums and... Read More

News / Online

How sustainable travel companies are helping consumers, brands understand certification

By Morgan Hines | June 14, 2024

James Lever of Weeva and Sally Davey of Travalyst talk about sustainability sensibilities in the PhocusWire studio at Phocuswright Europe. Read More

News / Technology

How travel brands are prioritizing group travel planning

By Morgan Hines | June 6, 2024

Expedia Group, Airbnb, Mindtrip and many other companies are looking to simplify group travel planning. Read More

News / Technology

Expedia designs travel media network as “one-stop shop” for advertisers

By Morgan Hines | May 24, 2024

The retail ad platform, housed within Expedia Group Media Solutions, provides new capabilities and access based on its first-party data and existing partnerships. Read More

News / Technology

Travelsoft continues travel tech roll-up with three further acquisitions

By Linda Fox | May 23, 2024

B2B accommodation connectivity provider TravelgateX joins Travelsoft alongside reservation technology specialist Atcore Technology and Travel Connection Technology. Read More

News / Online

European tourism under fire – new ETC chief steps up to face the challenges

By Yeoh Siew Hoon - WiT | May 17, 2024

Beyond numbers, destinations need to rethink what they really want from tourism, says Miguel Sanz Castedo, president of the European Tourism Commission. Read More

News / Online

Consortium led by Certares will invest €125M as part of agreement with FTI Group

By Morgan Hines | April 18, 2024

FTI Group will use the new funding to bolster growth and pay for a “digital transformation.” Read More

News / Technology

Travel companies navigate changes to Google’s search function

By Morgan Hines | April 18, 2024

Some travel companies have seen changes in search results following Google’s latest update, which addresses in part “low quality AI-generated content that’s designed to attract clicks.” Read More

News / Technology

OpenAI wants to inspire European cities to use GenAI for tourism

By Mitra Sorrells | March 6, 2024

OpenAI is partnering with the city of Dublin to create an itinerary planner built on GPT-4 and to host a workshop in the fall for leaders of other tourism destinations across the EU. Read More

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