Video: UATP on payment opportunities in travel

Global travel payment network UATP reaches 95% of available scheduled airline seat kilometers, giving it a clear view into the state of travel. The company says its data shows corporate travel has reached 95% of 2019 volume levels and leisure travel is over 100%.

That’s great news for the industry – but also puts pressure on airlines to keep service levels high even as travel volume increases and as technology and consumer preferences rapidly evolve.

Payments are a key part of that challenge as a poor digital payment experience can result in lost revenue and a negative impression of an airline even before the traveler steps onto the plane.

UATP president and CEO Ralph Kaiser says the company is a “bridge” – linking airlines that may have older back-end systems with more modern payment channels such as PayPal, Alipay and more. 

In a discussion in the PhocusWire studio at Phocuswright Europe, Kaiser discusses the current state of the industry, growth opportunities for UATP – including its new UATP One payment service processing solutions – and his outlook for the future.

“Demand is back, and we want to be smarter, faster, stronger,” he said.

Watch the full discussion below.