Best Western

News / Technology

Canary Technologies brings guest management system to BWH Hotels

By Linda Fox | August 22, 2024

The partnership between BWH Hotels and Canary Technologies will enable the hotel company to increase revenue and engage with guests across multiple touchpoints. Read More

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News / Startups

Canary Technologies lands $30M to enhance hotel platform

By Kathryn Walson | October 28, 2022

The company’s platform offers an array of products for hoteliers, including contactless check-in, contactless checkout, guest messaging, digital upsells, digital tipping, digital authorizations and... Read More

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Interview / Online

In The Big Chair - Larry Cuculic of Best Western

By Mitra Sorrells | April 4, 2022

Larry Cuculic became president and CEO of BWH Hotel Group in December, after having spent 12 years as the company’s senior vice president and general counsel. Read More

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Opinion / Technology

Lessons learned from a failed Amazon Alexa deployment

By David Berger - Volara | April 10, 2019

The success of Amazon Alexa for hospitality depends largely on how it is deployed, argues Volara CEO David Berger. Read More

News / Distribution

VIDEO: The new hotel power in Europe

By PhocusWire | August 15, 2018

The hotel sector in Europe is vastly different from its counterpart in North America, primarily due to the high volume of independent properties. Read More

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News / Technology

Best Western says only smart tech will do

By Bernadette Giacomazzo | November 21, 2017

Chief digital officer Greg Adams shares the hotel franchise's plans for an improved tech infrastructure. Read More

News / Online

Four ways to engage guests on social media

By Viewpoints | June 29, 2017

When hotel brands respond to reviews on sites such as TripAdvisor and Booking.com it’s often a reactive endeavour. NB: This is a viewpoint by Geoffrey Ryskamp, principal of hospitality, travel, and Read More

News / Distribution

How Expedia sees the future in sharing its technology

By Linda Fox | June 7, 2017

Expedia has made a deal in recent years about its stated goal of moving from being a web company to a technology platform. Part of this shift, beyond the obvious business jargon-ness of it, has bee Read More

News / Distribution

Content marketing - the new search?

By Viewpoints | May 5, 2017

Since the early days of “search”, travel brands have led the way in building new business models that cater to the changing ways that consumers shop online, engaging consumers at targeted moments when Read More

News / Distribution

TripAdvisor finally gets IHG on-board for Instant Booking

By Kevin May | April 27, 2017

TripAdvisor has persuaded another of the global hotel giants to join its Instant Booking service: InterContinental Hotels Group. The group's portfolio of brands will now be available, allowing user Read More

News / Distribution

Hilton joins the Instant Booking fray on TripAdvisor

By Kevin May | January 9, 2017

Some momentum in recent weeks for TripAdvisor and its Instant Booking service - with global hotel group Hilton finally joining the initiative. Hilton's portfolio of 13 brands will now be available Read More

News / Distribution

Expedia signs first global hotel deal for MeetingMarket

By Linda Fox | November 17, 2016

Expedia has signed Best Western Europe as the first global white label partner for its MeetingMarket technology. From January, the meetings and event booking portal, unveiled just over a year ago, Read More

News / Distribution

Best Western CEO has concerns over Airbnb (but doesn't mind selling rooms on it)

By Kevin May | February 23, 2016

Back in July 2015, Best Western CEO and president David Kong started writing a blog known as "It's Personal". "As the name implies, I’ll take on issues that I’m passionate about," Kong wrote in his Read More

News / Online

When Best Western engages with reviews, its occupancy spikes

By Sean O'Neil | March 19, 2015

When Best Western properties worldwide engaged with user reviews across the Internet, they saw their annual occupancy rates grow at double the rate of properties that didn't. That's according to a Read More

News / Technology

Best Western opens doors to hotel of the future

By Linda Fox | February 5, 2015

Forgotten your shoes while on a business trip? No bother, you can create a pair, or perhaps some other forgotten essential, using a 3D printer. That is the vision of hotel stays in the future given Read More

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