Interviews

 alt="Q&A: Amadeus CTO on tech priorities, cloud and generative AI"  title="Q&A: Amadeus CTO on tech priorities, cloud and generative AI"
News / Technology
Q&A: Amadeus CTO on tech priorities, cloud and generative AI
By Linda Fox | September 24, 2024
PhocusWire talks to Sylvain Roy, CTO of Amadeus, about prioritizing technology projects and implementing generative AI internally and externally.... Read More
 alt="CEO Spotlight: Jeff Kim of Yanolja Cloud"  title="CEO Spotlight: Jeff Kim of Yanolja Cloud"
Interview / Technology
CEO Spotlight: Jeff Kim of Yanolja Cloud
By Mitra Sorrells | September 13, 2024
Yanolja Cloud is the hotel tech arm of Yanolja, a leading travel app in South Korea, and provides hotel management software, booking engines, inventory distribution systems and more, with operations in more than 200 countries.  ... Read More
 alt="Agoda’s human approach to learning and growing with AI"  title="Agoda’s human approach to learning and growing with AI"
News / Technology
Agoda’s human approach to learning and growing with AI
By D.J. Catron | September 5, 2024
Idan Zalzberg, Agoda’s chief technology officer, details how the company uses technology and especially generative AI in its pursuit to become a virtual “travel companion.”... Read More
 alt="CEO Spotlight: Steve Singh of Spotnana"  title="CEO Spotlight: Steve Singh of Spotnana"
Interview / Technology
CEO Spotlight: Steve Singh of Spotnana
By Linda Fox | August 29, 2024
Steve Singh was announced as CEO of Spotnana in June, adding to his existing roles of executive chairman of Direct Travel, Troop, Spotnana and Center as well as other technology companies. He is also managing director at Madrona Venture Group.... Read More
 alt="MultiOn targets travel use cases for its AI agent"  title="MultiOn targets travel use cases for its AI agent"
News / Technology
MultiOn targets travel use cases for its AI agent
By Mitra Sorrells | August 26, 2024
Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from OpenAI, MultiOn is rapidly developing its AI agent technology for travel and other applications.... Read More
 alt="CEO Spotlight: David Woolenberg of Duetto"  title="CEO Spotlight: David Woolenberg of Duetto"
Interview / Technology
CEO Spotlight: David Woolenberg of Duetto
By Mitra Sorrells | August 21, 2024
Duetto provides a suite of cloud applications for more than 6,000 hotels to help them increase efficiency, revenue, and profitability. David Woolenberg has been Duetto's CEO since January 2020.... Read More
 alt="STARTUP STAGE: JrnyOn empowers creators to travel with their audiences"  title="STARTUP STAGE: JrnyOn empowers creators to travel with their audiences"
Interview / Startups
STARTUP STAGE: JrnyOn empowers creators to travel with their audiences
By Mileva Sapic | August 20, 2024
JrnyOn empowers creators to travel with their audiences without the logistical burden and provide customers with a seamless experience from beginning to end.... Read More
 alt="Experience industry leaders still see room to grow in changing landscape"  title="Experience industry leaders still see room to grow in changing landscape"
News / Online
Experience industry leaders still see room to grow in changing landscape
By D.J. Catron | August 19, 2024
At Phocuswright Europe, leaders from Viator, Tiquets and TourRadar spoke about how travel experiences could continue thriving even as Google and others play bigger roles in the sector.  ... Read More
 alt="Latin America super app Rappi on using its travel products to drive loyalty"  title="Latin America super app Rappi on using its travel products to drive loyalty"
News / Online
Latin America super app Rappi on using its travel products to drive loyalty
By Mitra Sorrells | August 15, 2024
 About a year after Rappi partnered with Marriott in Mexico, the integration has extended to the super app’s users in Colombia, Chile, Peru, Brazil, Argentina and Uruguay.   ... Read More
 alt="Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more"  title="Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more"
News / Online
Q&A: Travelport's Greg Webb talks future of NDC, IT outage, more
By Morgan Hines | August 12, 2024
At the Global Business Travel Association conference in Atlanta late last month, Greg Webb sat down with PhocusWire for a wide-ranging interview on the travel industry, Travelport and more.... Read More
 alt="Winners, wipeouts and travel tech bets"  title="Winners, wipeouts and travel tech bets"
News / Technology
Winners, wipeouts and travel tech bets
By Linda Fox | August 6, 2024
The increased M&A activity in travel is seeing companies such as Juniper Group, Mews and Lighthouse scoop up smaller travel technology providers and startups.... Read More
 alt="The power of data and AI for effective distribution and digital marketing in hospitality"  title="The power of data and AI for effective distribution and digital marketing in hospitality"
News / Distribution
The power of data and AI for effective distribution and digital marketing in hospitality
By Mitra Sorrells | August 1, 2024
Cloudbeds’ Sebastien Leitner and Mirai’s Javier Delgado discuss how technology can help hoteliers create a great experience for guests that keeps them coming back.    ... Read More
 alt="SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing"  title="SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing"
News / Online
SparkToro's Rand Fishkin on Google, zero-click content and why loyalty is the key to travel marketing
By Mitra Sorrells | July 30, 2024
Spurred by SparkToro's recent analysis of search behavior on Google in both the United States and Europe, PhocusWire talked to Fishkin about digital marketing trends and his advice for the travel industry.... Read More
 alt="STARTUP STAGE: Wanderboat wants to be an AI-companion for travel planning"  title="STARTUP STAGE: Wanderboat wants to be an AI-companion for travel planning"
Interview / Startups
STARTUP STAGE: Wanderboat wants to be an AI-companion for travel planning
By Mileva Sapic | July 25, 2024
Founded in 2023, Wanderboat provides an AI-augmented forum for users to discover new ideas, post their experiences and connect with other travelers.... Read More
 alt="The importance of “small wins” in developing a long-term AI strategy"  title="The importance of “small wins” in developing a long-term AI strategy"
News / Technology
The importance of “small wins” in developing a long-term AI strategy
By Mitra Sorrells | July 25, 2024
Agent Studio's Cesc Vilanova and Acai Travel's Riky Vittoria - two people who have been developing artificial intelligence solutions for year - offer advice on how to employ the technology.... Read More