TravelBank creates "SuperItinerary" to capture bookings, spending and ancillaries in one place

TravelBank, a travel and expense management solution for small- and medium-sized businesses, is launching a new holistic system called SuperItinerary.

The new product combines three tools in one app-based interface: an itinerary that integrates all trip information such as flights, accommodations, ground transportation, meetings and dinner reservations; an expense tool that tracks spend across all categories and reconciles it with a pre-approved budget; and a marketplace launching with 30 partners such as Lyft, Clear, SpacePass and Skyroam.

TravelBank founder and CEO Duke Chung says the new product was built based on an analysis of current customer’s common business travel practices.

“We’ve looked at a lot of the expense data that we are able to capture, and what we’ve realized is that these business travelers are spending a lot of their travel spend in-destination versus just pre-trip. These are things like expenses for Wi-Fi, expenses for on-demand ground transportation services, co-working spaces, food and restaurant spend,” Chung says.

The SuperItinerary, he says, has been built to provide assistance throughout a trip. Along with compiling bookings made ahead of time, it can do things such as notifying the traveler that the security line is long and asking if they would like to purchase a Clear pass to bypass the line, reminding travelers to check in for their hotel and surfacing suggestions of things to do in-destination during free time.

All of those purchases are also captured in the app so they can be easily loaded into an expense report for reimbursement.

Chung says TravelBank currently has 120,000 users from 20,000 organizations, mostly North America-based small businesses that spend no more than $10 million annually on travel.