Trip.com

 alt="Travel insiders swap insights on push for better data"  title="Travel insiders swap insights on push for better data"
News / Technology
Travel insiders swap insights on push for better data
By PhocusWire | December 22, 2023
The Phocuswright Bridge Series brought together experts from Trip.com, Despegar and the Saudi Tourism Authority. Read More
 alt="Trip.com to use Amazon Web Services as strategic cloud partner"  title="Trip.com to use Amazon Web Services as strategic cloud partner"
News / Online
Trip.com to use Amazon Web Services as strategic cloud partner
By Morgan Hines | December 1, 2023
Trip.com Group believes Amazon Web Services could help it to enhance the global travel experience. Read More
 alt="Booking.com dominates review market share but is losing ground to Google"  title="Booking.com dominates review market share but is losing ground to Google"
News / Online
Booking.com dominates review market share but is losing ground to Google
By Linda Fox | September 20, 2023
The Shiji Reviewpro Guest Experience Benchmark for Q2 2023 found overall consumer satisfaction with hotels is up but still trails 2019 levels.   Read More
 alt="Trip.com unveils AI travel assistant focused on personalization"  title="Trip.com unveils AI travel assistant focused on personalization"
News / Technology
Trip.com unveils AI travel assistant focused on personalization
By Web in Travel | July 25, 2023
By interpreting user input and responding with rich text, images and related pages, TripGenie represents a significant step towards a “super AI assistant” for users. Read More
 alt="How Chinese OTAs turned around 3 years of COVID isolation"  title="How Chinese OTAs turned around 3 years of COVID isolation"
News / Online
How Chinese OTAs turned around 3 years of COVID isolation
By Gary Bowerman - Phocuswright | July 24, 2023
Phocuswright analyst Gary Bowerman explores the strategies Chinese OTAs have taken to remain competitive over the last few years.   Read More
 alt="Microsoft, Trip.com and Kayak on their work with ChatGPT"  title="Microsoft, Trip.com and Kayak on their work with ChatGPT"
News / Online
Microsoft, Trip.com and Kayak on their work with ChatGPT
By Derek Catron | June 15, 2023
Generative AI dominated conversations at Phocuswright Europe even before the discussion turned to its best-known tool.   Read More
 alt="Trip.com Group sees pent-up demand drive bookings above 2019 levels"  title="Trip.com Group sees pent-up demand drive bookings above 2019 levels"
News / Online
Trip.com Group sees pent-up demand drive bookings above 2019 levels
By Mitra Sorrells | June 8, 2023
In a call with analysts to discuss Q1 results, company executives also spoke of continued integration of AI with "proper guardrails in place." Read More
 alt="Google partners with EU aviation agency on emission data standard"  title="Google partners with EU aviation agency on emission data standard"
News / Online
Google partners with EU aviation agency on emission data standard
By Mitra Sorrells | June 7, 2023
Lufthansa Group is the pilot partner in this initiative and will provide an extensive set of flight data from specific flights that can be used to improve estimates for future flights on the same... Read More
 alt="Trip.com unveils Trekki NFT to unite travel and Web3"  title="Trip.com unveils Trekki NFT to unite travel and Web3"
News / Online
Trip.com unveils Trekki NFT to unite travel and Web3
By Linda Fox | June 5, 2023
Later this year the Singapore-based brand plans to sell 10,000 dolphin-themed NFTs, with its benefits tied to how much the token holder travels. Read More
 alt="Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more"  title="Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more"
News / Technology
Microsoft: New AI plugins coming from Tripadvisor, Trip.com, Skyscanner and more
By Mitra Sorrells | May 30, 2023
Five travel brands are among the companies developing AI plugins accessible in both ChatGPT and all of Microsoft's products including Bing search. Read More
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News / Technology
ChatGPT: A chatty dozen of travel tools and services
By Derek Catron | April 18, 2023
Travel companies are using ChatGPT for everything from personalized itinerary recommendations to social media marketing and 24/7 customer support.   Read More
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News / Startups
Japan’s SmartRyde raises $3.4M as it expands airport transfer marketplace
By Mitra Sorrells | April 9, 2023
Along with the funding, SmartRyde has created an API so online travel agencies and airlines can connect directly to its global network to easily offer pre-booked airport transfers in their booking... Read More
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News / Online
Trip.com Group sees outbound travel demand surge
By Mitra Sorrells | March 7, 2023
The company says demand for outbound travel is continuing to accelerate in the first months of this year, with bookings up more than 300% compared with the same period last year.   Read More
 alt="Trip.com launches in-app chatbot built on OpenAI"  title="Trip.com launches in-app chatbot built on OpenAI"
News / Technology
Trip.com launches in-app chatbot built on OpenAI
By Mitra Sorrells | February 21, 2023
Known as TripGen, the tool offers a conversational interface similar to ChatGPT and other natural language processing chat tools. Read More
 alt="Trip.com Group continues to make gains in Q3"  title="Trip.com Group continues to make gains in Q3"
News / Online
Trip.com Group continues to make gains in Q3
By Linda Fox | December 15, 2022
Trip.com Group's accommodation revenue increased by almost a third to $408 million while transportation ticketing revenue was up 44% to $369 million year-on-year. Read More